SureBackup Job Fails "No object in backup found for VM"

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SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby cffit » Fri Jun 01, 2012 1:36 pm

I have mulitple SureBackup jobs setup to run, and all work but one. I have an AD server and SQL server setup in a SureBackup job, and when I try to run it I get this error in the session log:

No object in backup found for VM (VM_NAME) (ID 'xxxxx')
Job has failed unexpectedly

In the above error message I substituted (VM_NAME) for the actual name of my VM and in the 'xxxx' part is a long ID number.

I changed the Application Group that this job uses to use a different SQL server and then it works fine. It's just an issue with one particular SQL server. When I setup the Application Group, I choose the servers from our vCenter setup.

Any ideas?
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby Vitaliy S. » Sun Jun 03, 2012 8:19 pm

Looks like SureBackup job is unable to locate your SQL Server (ID "xxxxx") in backups, which leads to entire job failure. Please be sure to update your post with the support case ID, or this topic will be removed soon according to the forum rules.
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby cffit » Mon Jun 04, 2012 1:41 pm

Not sure what you mean by support case ID. You want me to open a case with support and then post here?
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby foggy » Mon Jun 04, 2012 1:47 pm

Exactly. That is how this forum rules (available every time you click New Topic) prescribe to post about any technical issue.
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby cffit » Mon Jun 04, 2012 2:00 pm

My support case number is 5195331. I was under the impression that Veeam wanted users to try the forums before opening a support case. It seems kind of strange to post here for help if I'm going to work with a support person directly, but maybe there are people on the forums who have additional insight I guess.
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby foggy » Mon Jun 04, 2012 2:27 pm

No, in fact we want exactly the opposite - to have users open the support case before they post on forums. The reasons for that are also described in the same place, along with explanation of the purpose of this forum.
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby cffit » Mon Jun 04, 2012 2:51 pm

Alright, we've cleard this up then I guess. I'll post my findings from whenever I get a callback from support and hopefully it will help others if they end up seeing the same issue.
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby foggy » Mon Jun 04, 2012 3:02 pm

Thanks! This will serve the purpose of this forum nicely, and this is also why we need your support case ID. Thing is, most people don't come back to post the resolution, leaving us unable to quickly assist future readers having the same issue.
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No object in backup found for VM 'XXXX' (ID 'xxxxxxxx')

Veeam Logoby inspirelife » Wed Jun 06, 2012 4:59 pm

[merged]

When attempting to run a SureBackup job I immediately get the message: No object in backup found for VM 'XXXX' (ID 'xxxxxxxx')

I'm trying to create a Virtual Lab for my exchange environment (DC, CAS, and Mail systems). The message points to the CAS box. There are valid backups of all machines in the lab. Any idea why this may be happening?

My Veeam support ticket number is: 5195755

Thnx in advance! :?

PS, this is high priority for me as I'm attempting to restore the CEO's adminsitrative assistant's mailbox. DOH!!!!! :shock:
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby gfacek » Mon Jul 01, 2013 11:40 am 1 person likes this post

For all who have a similar problem:

I removed the regarding VM from the Application Group and added and configured the VM again.

Now the SureBackup-Job is working.
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby v.Eremin » Mon Jul 01, 2013 11:59 am

Thanks, Tobias, for sharing valuable information with the community; much appreciated.
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[MERGED] : No object in backup found

Veeam Logoby jp1 » Tue May 13, 2014 6:07 pm

I'm attempting to run a SureBackup job and start it to an earlier point in time. The restore points exist as backup copies in my offsite repository. When I go to start up a SureBackup job and start to that earlier time, I only get "No object in backup found for VM".

Thoughts?
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby v.Eremin » Wed May 14, 2014 8:47 am

The restore points exist as backup copies in my offsite repository.

Can you elaborate on it? You mean there are restore points for given VMs created by backup copy job? Be aware that restore points created by backup copy job can't be used for SureBackup verification.

As mentioned above, sometimes simple re-adding VMs helps to get rid of the said error.

Thanks.
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby jp1 » Wed May 14, 2014 11:54 am

v.Eremin wrote:
The restore points exist as backup copies in my offsite repository.

Can you elaborate on it? You mean there are restore points for given VMs created by backup copy job? Be aware that restore points created by backup copy job can't be used for SureBackup verification.

As mentioned above, sometimes simple re-adding VMs helps to get rid of the said error.

Thanks.


Here's what I have:

I was tasked with restoring a piece of mail from my Exchange server from back in January. We currently only have Exchange 2003, so I have a SureBackup job setup that will allow me to perform this type of task. Being the information is several months old, the restore point is sitting in my backup/offsite repository. So, yes...there are restore points for the VM's I need to restore that were created by backup copy jobs.

So...would I re-add the VM's from the Backup Copy Job into the application group?

Thanks!
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Re: SureBackup Job Fails "No object in backup found for VM"

Veeam Logoby foggy » Wed May 14, 2014 12:03 pm

Jonathan, please refer to this thread for possible workaround.
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