SureBackup Not Running after Backup Job

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SureBackup Not Running after Backup Job

Veeam Logoby stmux » Mon Jan 19, 2015 3:21 am

Server 2k8 R2 SP1
Veeam B&R 8.0.0.917


We have 17 SureBackup jobs that are linked to each of our 17 Backup Jobs and all are set to run after each Backup job runs. The Backups all show as successful, but none of the 17 SureBackup jobs will run. If we run the SureBackup jobs manually they will run successfully. Any thoughts about what may be occurring or suggestions we could try?
Thanks,
mux
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Re: SureBackup Not Running after Backup Job

Veeam Logoby v.Eremin » Mon Jan 19, 2015 9:11 am

What schedule do the source backup job have? I'm wondering whether linked SP jobs sit in idle state or don't get executed at all? Thanks.
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Re: SureBackup Not Running after Backup Job

Veeam Logoby Vitaliy S. » Mon Jan 19, 2015 9:42 am

Did you ever have successful trigger of these jobs before?
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Re: SureBackup Not Running after Backup Job

Veeam Logoby stmux » Mon Jan 19, 2015 8:57 pm

I ran a Repair on B&R and after that the SureBackup jobs began triggering and running properly.
mux
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Re: SureBackup Not Running after Backup Job

Veeam Logoby Vitaliy S. » Mon Jan 19, 2015 9:06 pm

In this case I would suggest contacting our technical team for reviewing jobs log after repair operation and prior to it.
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Re: SureBackup Not Running after Backup Job

Veeam Logoby jarzmann » Thu Apr 13, 2017 7:40 pm

Hello stmux, can u kindly share how you ran a repair on B&R ?

Have exactly the same issue; surebackup not starting after backup job except i use the timed option or manually initiate
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Re: SureBackup Not Running after Backup Job

Veeam Logoby Mike Resseler » Fri Apr 14, 2017 6:21 am

Hi Jarzmann,

I think it would be better if you create a support case (and post the support case ID and follow-up after that) here instead of first trying to repair the B&R server. Our engineers will hopefully be able to figure out from the logs what goes wrong

Thanks
Mike
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