Discussions specific to the VMware vSphere hypervisor
Gostev
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Re: Sure backup

Post by Gostev » Feb 25, 2012 7:37 am

Hi David, this sounds like VMXNET3 and Windows 2008 issue that has been around since we first released SureBackup (please search the forum for VMXNET3). There is a Microsoft patch for that. Thanks!

Cokovic
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Re: Sure backup

Post by Cokovic » Feb 27, 2012 3:56 pm

And if i'm allowed to do so here are the links with more information on VMXNET3 and Windows 2008 issue:

http://kb.vmware.com/selfservice/micros ... Id=1020078 (general information from VMWare)

http://support.microsoft.com/kb/2344941/en-us (Patch from Microsoft for Windows 2008 and Windows 7 without SP1)

http://support.microsoft.com/kb/2550978 (Patch from Microsoft for Windows 2008 and Windows 7 with SP1)

Greetz
Haris

Cokovic
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Re: Sure backup

Post by Cokovic » Feb 27, 2012 4:00 pm

I forgot to mention that it only affects Windows 2008 R2!

jirkav
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Re: Sure backup

Post by jirkav » Mar 15, 2012 11:33 am

I try to apply the hotfix KB2550978 to currently actualized Windows 2008 R2 but it is not possible. Install stop witch this information: "The update is not applicable to your computer".

Cokovic
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Re: Sure backup

Post by Cokovic » Mar 15, 2012 12:10 pm

Do you have SP1 installed or not?

The update you've tried is for Windows Server 2008 R2 with SP1. The second link is for Windows 2008 R2 without SP1.

jirkav
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Re: Sure backup

Post by jirkav » Mar 15, 2012 3:09 pm

Yes, I try applying it to Windows 2008 R2 with SP1 and latest patch from Microsoft Update.
Next patches from Windows Update installed after SP1 probably overwrite some files and hotfix is not applicable.

Cokovic
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Re: Sure backup

Post by Cokovic » Mar 15, 2012 4:14 pm

Hmm this is strange. Just tested it with a VM Windows Server 2008 R2 SP1 64bit and the latest patches installed. Worked for me.

There is a 32bit and a 64bit version of this patch. Maybe you took the wrong one?

jirkav
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Re: Sure backup

Post by jirkav » Mar 15, 2012 7:19 pm

I am sorry. I did download hotfix from 32-bit OS and website shows me only one link. I forgot unhide other systems. Correct patch file is Windows6.1-KB2550978-x64.msu and installations is ok. I am sorry for my mistake.

McClane
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Re: Sure backup

Post by McClane » Jul 04, 2012 9:37 pm

I ran into following problem after installed MS patch 2550978 on a domain controller:
The vm bluescreens with :
Stop: c00002e2
Error Status: 0xc0000142
I could not recover the dc. I uninstalled the patch and took a new backup and tried the sure backup job again and the dc recovers fine, but still got the network problem obviously.
Other not-dc VMs don't have a problem with the patch. I must have something to do with the Directoryservice Recovery Mode.
Can someone confirm that a domain controller with patch 2550978 will not recover in a SureBackup session or other Veeam restore modes?

Vitaliy S.
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Re: Sure backup

Post by Vitaliy S. » Jul 05, 2012 9:07 am

I haven't heard about any incompatibility issues between MS patch 2550978 and domain controllers, so this might be treated as a confirmation that is it does work. BTW - have you tried using E1000 network adapter to resolve this issue?

McClane
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Re: Sure backup

Post by McClane » Jul 05, 2012 1:19 pm

I switched to E100 due to lack of other options now.

thecoon
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Re: Sure backup

Post by thecoon » Feb 08, 2013 1:34 pm

When you get the error message "Update not applicable to your computer" when using this update: http://support.microsoft.com/kb/2550978 please remove all recently installed private updates and try again. If you do not have private updates, remove all updates if necessary and retry...Good Luck!

larry
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Re: SureBackup

Post by larry » Mar 16, 2017 2:29 pm

Windows 7 and server 2008R2 with Vmxnet3 running at ten gig. When I do sure backup the VM won’t pass a ping test. If I open the console the VM wants to reboot because it has a new NIC on a new network. If I click ok, turn off the firewall it then is ok with ping, next sure backup the same.
Was there some other fix or still try the same as above ?

Instant recovery does not have the issue.

foggy
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Re: SureBackup

Post by foggy » Mar 16, 2017 4:10 pm

I believe the mentioned workarounds should still work.

larry
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Re: SureBackup

Post by larry » Mar 17, 2017 2:31 pm

I found the fix for 64 bit but cant find the fix for 32 bit.

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