Temporary snapshot for Veeam Quick Migration - stuck

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Temporary snapshot for Veeam Quick Migration - stuck

Veeam Logoby ArchParks » Tue Jul 18, 2017 2:57 pm

This past weekend, I ran the Quick migrate utility moving the VM from an NFS datastore to a local datastore. It got stuck at 99% but appeared to create the new VM machine. I started the VM and it is running fine. The datafiles on the old NFS datastore have not changed since Sunday thus there seems to be no interaction with those files.

I noticed that there is a snapshot called "Temporary snapshot for Veeam Quick Migration" on the VM. When I try to delete then through Vcenter, I get this message:

Code: Select all
Task Name,Target,Initiator,Queued For,Start Time,Completion Time,Server
Remove snapshot,VM2016,VSPHERE.LOCAL\\Admin,3 ms,7/18/2017 10:47:11 AM,7/18/2017 10:47:12 AM,vcenter.localdomain.com
"A general system error occurred: vim.fault.GenericVmConfigFault"


Any ideas?
ArchParks
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Re: Temporary snapshot for Veeam Quick Migration - stuck

Veeam Logoby foggy » Wed Jul 19, 2017 4:18 pm

Please contact technical support directly for closer investigation.
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Re: Temporary snapshot for Veeam Quick Migration - stuck

Veeam Logoby ArchParks » Wed Jul 19, 2017 4:37 pm

Done...thanks!
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Re: Temporary snapshot for Veeam Quick Migration - stuck

Veeam Logoby ArchParks » Fri Jul 21, 2017 5:20 pm

I contacted support. They said that, even though the stuck snap shot is a snapshot called "Temporary snapshot for Veeam Quick Migration" that was created by the Veeam Quick Migration it was not Veeam's problem. The explanation was "When we make the API call through the manage object browser Veeam can't see that snapshot 4. This causes a timeout on our side because the host is not reporting back anything about the snapshot. Like I said before we only make API calls for snapshot creation and consolidation. I would advise to reach out to VMware to get that taken care of. "

So...all that said, I'm still stuck with a stuck snapshot.

Joy.
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Re: Temporary snapshot for Veeam Quick Migration - stuck

Veeam Logoby foggy » Mon Jul 24, 2017 4:31 pm

Have you tried to contact VMware?
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