The first attempt to backup - faild, second OK

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The first attempt to backup - faild, second OK

Veeam Logoby grzegorz » Tue Aug 25, 2015 10:45 am

Hi,
I am currently running Veeam Backup & Replication 8. I have job with backup of VM on which Veeam is running.
Everyday the first attempt to complete the task ends with an error:

Failed to index guest file system. VSSControl: Index failed
Error: ChannelError: ConnectionReset

Second attempt executing propertly.

Other jobs are doing without problems at the first attempt.

I found KB http://www.veeam.com/kb1228 but in my case disk space is not a problem.
How can I solve this problem?
grzegorz
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Re: The first attempt to backup - faild, second OK

Veeam Logoby foggy » Tue Aug 25, 2015 10:52 am

Grzegorz, please contact technical support and provide debug logs for investigation, as it is always recommended to do with technical issues like that. Thanks.
foggy
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