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pshute
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Trouble after instant vm recovery

Post by pshute » Mar 07, 2018 1:13 am

This morning we had to do an instant recovery of a Windows server, and now we're having difficulties accessing shares on it.

We can access them via ip address (eg \\192.168.x.x\sharename), but not via server name (eg \\servername\sharename). It's not a DNS issue. If I type dir \\servername\sharename, it says "the target account name is incorrect".

Ideas?

[Case id: 02650510]

pshute
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Re: Trouble after instant vm recovery

Post by pshute » Mar 07, 2018 4:25 am

We think we've fixed this. We used the netdom command on the affected server, and rebooted it. Something about synchronising passwords. I'll dig up more details, and I'm interested to know how it got unsynchronised.

Now we have an unfinalised instant recovery job sitting there. What do we do next? Can we use the Migrate to Production option while it's running?

If we don't do that immediately, can backups run?

[The page where we found instructions to fix the problem is:
https://social.technet.microsoft.com/Fo ... inserverDS
It's the post by Mark Held, posted Thursday, July 24, 2014 2:14 AM.]

foggy
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Re: Trouble after instant vm recovery

Post by foggy » Mar 07, 2018 3:06 pm

pshute wrote:Now we have an unfinalised instant recovery job sitting there. What do we do next? Can we use the Migrate to Production option while it's running?
Yes, you can migrate the VM to production.
pshute wrote:If we don't do that immediately, can backups run?
You can backup the instantly recovered VM, while it is in an IR state, if that is what you're asking.

pshute
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Re: Trouble after instant vm recovery

Post by pshute » Mar 07, 2018 4:10 pm

Thanks. A colleague has now moved it back where it was using vsphere. Veeam seems to know this, because the migrate to production option is no longer offered, just Stop Session. Is that what I should do next? It just closes the job? I'm just asking because I'm wary of anything with the word Stop in it.

foggy
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Re: Trouble after instant vm recovery

Post by foggy » Mar 07, 2018 4:46 pm

Yes, just stop the IR session to stop publishing VM disks from the backup file. This will not affect the migrated VM.

pshute
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Re: Trouble after instant vm recovery

Post by pshute » Mar 07, 2018 8:10 pm

Thanks, all done.

Any theories about the original l problem? It appears that the recovery caused some kind of machine password problem.

foggy
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Re: Trouble after instant vm recovery

Post by foggy » Mar 16, 2018 3:28 pm

I'd let support engineers dig into that, if you'd like to investigate.

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