Unable to retrieve next block transmission command

VMware specific discussions

Re: Unable to retrieve next block transmission command

Veeam Logoby foggy » Sun Oct 01, 2017 10:31 pm

If nothing from this thread helps, I'd follow the advice of you engineer. What Veeam B&R version are you running, btw?
foggy
Veeam Software
 
Posts: 15295
Liked: 1133 times
Joined: Mon Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: Unable to retrieve next block transmission command

Veeam Logoby Andreas Neufert » Mon Oct 02, 2017 6:00 am

Hi, during my 6+ years with Veeam, this error popped up once in a while at my customers and was in most of the cases fixed by updating ESXi and VDDK Kit to newest update/version.
VDDK newest version => Install latest Version and Update of Veeam Backup & Replication.

A typical indicator that this can be fixed with this approach is, that the Veeam retry was successful always and produced valid backups.

If you can not backup at all with this error, there are several other things to check. See above:
Check if DNS is working with FQDN names for ESXi hosts correctly
and check the following Veeam KB entry that list all kind of things that could lead into the error: https://www.veeam.com/kb2008
Andreas Neufert
Veeam Software
 
Posts: 2289
Liked: 384 times
Joined: Wed May 04, 2011 8:36 am
Location: Germany
Full Name: @AndyandtheVMs Veeam PM

Re: Unable to retrieve next block transmission command

Veeam Logoby kingsize » Mon Oct 02, 2017 6:28 pm

foggy wrote:If nothing from this thread helps, I'd follow the advice of you engineer. What Veeam B&R version are you running, btw?


I am using veeam 9.5, I am sure when I am going to update to 9.5 Update 2, it will not fix this issue.
kingsize
Influencer
 
Posts: 17
Liked: 1 time
Joined: Fri Apr 21, 2017 6:28 pm
Full Name: King Size

Re: Unable to retrieve next block transmission command

Veeam Logoby kingsize » Mon Oct 02, 2017 6:33 pm

Andreas Neufert wrote:Hi, during my 6+ years with Veeam, this error popped up once in a while at my customers and was in most of the cases fixed by updating ESXi and VDDK Kit to newest update/version.
VDDK newest version => Install latest Version and Update of Veeam Backup & Replication.


ESXI is patched to the latest 6.0 HPE version.
DNS is working correctly
I already tried all of them written here: https://www.veeam.com/kb2008

It seems that the disk is corrupt. Engineer is telling me to check the vmdk file with vmkfstools.
http://www.vi-toolkit.com/wiki/index.ph ... air_a_disk

Alternativelly, I would suggest deploying vCenter and try to clone the VM. It's the bulletproof test which shoud show us what is wrong with the disk.

The problem is that I don't have storage left. Any recommendations? I need 300GB storage for the clone.
kingsize
Influencer
 
Posts: 17
Liked: 1 time
Joined: Fri Apr 21, 2017 6:28 pm
Full Name: King Size

Re: Unable to retrieve next block transmission command

Veeam Logoby Andreas Neufert » Mon Oct 02, 2017 6:34 pm

Maybe. vddk error 13 is a infrstructure error of a code we get from vmware (vddk kit).

If the software update of ESXi host or version/update of veeam that include new vddk kit do not fix the issue you need to work on your infrastructure (maybe with vmware). You can check the above mentioned KB entry for tips and starting points.


Our Support can help here (this is not a support forum).
Andreas Neufert
Veeam Software
 
Posts: 2289
Liked: 384 times
Joined: Wed May 04, 2011 8:36 am
Location: Germany
Full Name: @AndyandtheVMs Veeam PM

Re: Unable to retrieve next block transmission command

Veeam Logoby Andreas Neufert » Mon Oct 02, 2017 6:35 pm 1 person likes this post

thx for the feedback. we posted at same time.
Andreas Neufert
Veeam Software
 
Posts: 2289
Liked: 384 times
Joined: Wed May 04, 2011 8:36 am
Location: Germany
Full Name: @AndyandtheVMs Veeam PM

Re: Unable to retrieve next block transmission command

Veeam Logoby kingsize » Mon Oct 02, 2017 6:42 pm

Andreas, I have to check the disk. I have never done that before. Is there any manual on how to do it? Does the VM needs to be offline? Only thing I know is that I have to connect trough Putty with my esxi hosts and thats it...
kingsize
Influencer
 
Posts: 17
Liked: 1 time
Joined: Fri Apr 21, 2017 6:28 pm
Full Name: King Size

Re: Unable to retrieve next block transmission command

Veeam Logoby Andreas Neufert » Mon Oct 02, 2017 7:04 pm

Here is an example I found at google http://blog.asiantuntijakaveri.fi/2012/ ... k.html?m=1

And here an exaple for console access by ssh
https://pubs.vmware.com/vsphere-51/inde ... t.3.6.html
Andreas Neufert
Veeam Software
 
Posts: 2289
Liked: 384 times
Joined: Wed May 04, 2011 8:36 am
Location: Germany
Full Name: @AndyandtheVMs Veeam PM

Re: Unable to retrieve next block transmission command

Veeam Logoby Andreas Neufert » Mon Oct 02, 2017 7:06 pm

And if you have trouble with backing up the vm at all, you can download our Agent for Linux/Win with 30 days trial to create an image level backup on Operating System level.
Andreas Neufert
Veeam Software
 
Posts: 2289
Liked: 384 times
Joined: Wed May 04, 2011 8:36 am
Location: Germany
Full Name: @AndyandtheVMs Veeam PM

Re: Unable to retrieve next block transmission command

Veeam Logoby kingsize » Sun Oct 08, 2017 10:42 am

Ok so I will boot up with the recovery veeam agent iso on the effected VM. I will make a backup to the NAS.
After this has finished, I make a new vm with disk on the NAS. I boot up from the recovery veeam agent and restore from backup.

It should work?

Or do I have to install the veeam agent on the server and make a backup?
kingsize
Influencer
 
Posts: 17
Liked: 1 time
Joined: Fri Apr 21, 2017 6:28 pm
Full Name: King Size

Re: Unable to retrieve next block transmission command

Veeam Logoby kingsize » Sat Nov 04, 2017 5:42 pm

Got if fixed by myself. Anyone that is facing this issue, let me know. I can help you out.
kingsize
Influencer
 
Posts: 17
Liked: 1 time
Joined: Fri Apr 21, 2017 6:28 pm
Full Name: King Size

Previous

Return to VMware vSphere



Who is online

Users browsing this forum: Bing [Bot] and 1 guest