Unable to use SYSTEM as the service account during upgrade process

[albertwt]

Hi Team,

When I perform an upgrade for the existing VBR server, I have clicked to follow the recommendation to move away from the specific service account, however, this is the error message I am getting:



How can I reconfigure the service to use the built-in SYSTEM account as recommended?

Thank you,

[Mildur]

Hi Albert

That configuration is not done within Veeam Backup & Replication.

You need to make sure that local SYSTEM has permissions on your MSSQL server. And that is only possible as long as you use the local MSSQL Server.

However, if you're using a remote MSSQL server with Windows authentication, the "LOCAL SYSTEM" account for Veeam Services cannot be used. In such cases, a dedicated Windows service account or MSSQL user is required.

If MSSQL is running on the same machine as Veeam Backup & Replication and you wish to use the LOCAL SYSTEM account, you need to grant it the db_owner role. Or use a MSSQL user. You can find details about this requirement in
our helpcenter.



Best,
Fabian

[albertwt]

Thank you, Fabian.

Since the SQL Database was migrated from the remote SQL Server to the same server as the VBR server, hence the permission might not be available.

I will be updating the local SQL Express with the above sugestion.