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Georg999
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V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by Georg999 »

Hello
I have a problem with the "Veeam Plug-in for VMware vSphere Client"
After updating to Veeam 12, the plugin stopped working. I uninstalled it completely, restarted vCenter and then installed it again.
The plug-in is displayed, when you call it I only get the loading squiggle. The window remains blank.
Does anyone know a solution?

vSphere Version: 7.0.3 Build: 21290409
Veeam Build: 12.0.0.1420

Case #05906335
Mildur
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by Mildur » 1 person likes this post

Hello,

That sounds like a technical issue. Please provide a support case ID for this issue, as requested when you click New Topic.
Without case number, the topic will eventually be deleted by moderators.

Maybe it's the same issue as the one in this topic? Without a case number and debug logs we won't be able to analyze this issue.
post477618.html#p477618

Best regards,
Fabian
Product Management Analyst @ Veeam Software
Egor Yakovlev
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by Egor Yakovlev » 2 people like this post

Hi Georg,

Please double check if you have added vSphere Plugin user role explicitly in Enterprise Manager users list with "vSphere Role" type.

/Thanks!
UlrichThomas
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by UlrichThomas » 1 person likes this post

Thanks for this hint, Egor!
juanmachado
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by juanmachado » 1 person likes this post

Egor Yakovlev wrote: Mar 01, 2023 12:56 pm Hi Georg,

Please double check if you have added vSphere Plugin user role explicitly in Enterprise Manager users list with "vSphere Role" type.

/Thanks!
Could you please elaborate a little more? Thanks.
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by UlrichThomas » 3 people like this post

Goto the Veeam Enterprise Manager -> Configuration -> Roles
and add a new role.

I used the these settings: Account type : vSphere role, vSphere role: Admin, Role: Portal-Administrator
Egor Yakovlev
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by Egor Yakovlev » 2 people like this post

Veeam plugin works as an intermediate communication service between Vmware infrastructure and Veeam Enterprise Manager(details here).

From one side, plugin authenticates in vSphere, using vSphere user with respectful vSphere role assigned.
From another side, plugin authenticates in Enterprise Manager, using EM user with respectful EM role assigned.

For plugin to work properly, a mapping between used vSphere role and EM role is required. That is why role used in vSphere for the plugin should be added as a "vSphere Role" user type with permission "Administrator" in EM.

/Thanks!
juanmachado
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by juanmachado » 1 person likes this post

UlrichThomas wrote: Mar 06, 2023 3:36 pm Goto the Veeam Enterprise Manager -> Configuration -> Roles
and add a new role.

I used the these settings: Account type : vSphere role, vSphere role: Admin, Role: Portal-Administrator
Thanks !
Georg999
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by Georg999 » 1 person likes this post

I have now solved the problem with the help of Veeam Support.
The vCenter was registered with the IP and not the FQDN in Veeam.
After changing the name of the vCenter to FQDN in Veeam using Powershell, the plugin website worked again.

Change Managed Server Name/FQDN/IP in Veeam Backup & Replication
https://www.veeam.com/kb1905

After that you need to start Data Collection Job in Enterprise Manager for Backup Server.

Many thanks to Veeam Support
juanmachado
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by juanmachado » 1 person likes this post

Does it show information from VeeamONE on the vSphere plugin UI?
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by Egor Yakovlev » 1 person likes this post

It doesn't pull the information from Veeam One server to the vSphere Plugin, but rather has direct links to respectful reports in Veeam One web interface leading from the vSphere client.
/Thanks!
juanmachado
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by juanmachado »

juanmachado wrote: Mar 08, 2023 2:45 pm Does it show information from VeeamONE on the vSphere plugin UI?
No it does not. I have more information on this other post: veeam-backup-replication-f2/is-the-new- ... 85571.html
matteu
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[MERGED] Enterprise manager vsphere plugin loop

Post by matteu »

Hello,

I try to use the plugin on my vcenter 7.0.3.
Install is ok but when I go to vbr plugin from vsphere web page I don t have the vbr data displayed. I just have a white page trying to load data but nothing happen.
To install thé plugin I use local vsphere account with associatif privilège.
Then I add domain account as EM portal administrator and vsphere administrator but same result.

Did I forget something for this to work or I have to open a ticket (If I can with NFR licence ) ?
Mildur
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by Mildur »

Hi Matteu

Please check Egors answer in this topic:
post479016.html#p479016

If that doesn‘t help, please open a case with our customer support.

Best,
Fabian
Product Management Analyst @ Veeam Software
matteu
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by matteu »

It's working perfectly after setup the new role in EM dedicated to vsphere.
It's new feature to V12 and vcenter 7.0.1+ and it's a good feature !

Thanks :)

Now I need to check if I can configure it to launch VeeamOne report when I click on link into vsphere web page because there isn't anymore configuration to provide into the pluggin inside vsphere... (On documentation I see "Settings" tab but when I go to vsphere, I have never "settings" tab)
I created domain admin account. He is VeeamOne Administrator member.

The links : "View full report in Veeam One" linked to : https://www.veeam.com/vbr-plugin-report
Mildur
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by Mildur »

Hi Matteu

VeeamOne integration is explained here:
post480156.html#p480156

Best,
Fabian
Product Management Analyst @ Veeam Software
matteu
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by matteu »

Thanks, it works fine for veeamOne after integrate EM to VeeamOne but it links to VeeamOne dashboard home page. Is it normal ? I would expect to be on the associated report.

Then, I have lot of customer with vcenter without any ldap connection to AD. Only "vsphere.local" SSO domain is allowed. With this configuration, that means EM pluggin is useless right ?
Because EM role can't bind local vcenter account right ?
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Re: V12 Veeam Plug-in for VMware vSphere Client endless loading

Post by mikeg5 »

Georg999 wrote: Mar 08, 2023 2:43 pm I have now solved the problem with the help of Veeam Support.
The vCenter was registered with the IP and not the FQDN in Veeam.
After changing the name of the vCenter to FQDN in Veeam using Powershell, the plugin website worked again.

Change Managed Server Name/FQDN/IP in Veeam Backup & Replication
https://www.veeam.com/kb1905

After that you need to start Data Collection Job in Enterprise Manager for Backup Server.

Many thanks to Veeam Support
This worked for me too! Thanks for posting this!
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