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vsenguel
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V7 vCenter Plugin?

Post by vsenguel »

HI

Does anyone know where/how to install the vcenter web plugin?

thx
Volkan

foggy
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Re: V7 vCenter Plugin?

Post by foggy »

Please review the Enterprise Manager user guide, the process of vSphere Web Client plug-in installation is described there in detail. Thanks.

vsenguel
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Re: V7 vCenter Plugin?

Post by vsenguel »

Thank you foggy, i found it, shearched on the wrong app :)

I have now installed the plugin, but i got no Information on the page, after a few seconds appears a error message:

"Server error: Failed to login to Veeam Backup Enterprise Manager. Cannot resolve user SID: root@localos"


After uninstalling the plugin via the Enterprise page, i got allways the veeam page in the web Client?

???
I have not found any help in the pdf, did you know that behaviour?

thx
Volkan

Vitaliy S.
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Re: V7 vCenter Plugin?

Post by Vitaliy S. »

Hello Volkan,

Does the account you use to connect to EM have sufficient permissions on that machine? What is a root@localhost?

Thank you!

vsenguel
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Re: V7 vCenter Plugin?

Post by vsenguel »

"root@localhost" is the vcenter root account. how can i give access rights to the VMware root user?

Vitaliy S.
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Re: V7 vCenter Plugin?

Post by Vitaliy S. »

Not sure it is possible, I believe you should be using a domain account to connect to EM machine/install the plug-in/log-in to the Web vSphere Client.

nicolas.gras
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Re: V7 vCenter Plugin?

Post by nicolas.gras »

Hi,

I have same error (with Vcenter installed on Windows 2008 R2).

Cannot resolve user SID: administrateur@vcenter

Regards,

foggy
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Re: V7 vCenter Plugin?

Post by foggy »

Nicolas, the account used to access vSphere web client and EM should be assigned one of the roles in Veeam Backup Enterprise Manager server.

nicolas.gras
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Re: V7 vCenter Plugin?

Post by nicolas.gras »

Hi Alexander,

Thank's.
The Veeam server and the Vcenter Server are on a Workgroup (Not on a Active Directory Domain).
Is this may be the cause of the error ?
Regards,

Vitaliy S.
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Re: V7 vCenter Plugin?

Post by Vitaliy S. »

Hi Nicolas,

Yes, please join vCenter Server and your Veeam B&R server to the domain and install our plug-in one more time.

Should help!

Marc.H
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[MERGED] v7 vSphere web client plugin with VCenter Appliance

Post by Marc.H »

Hi,

I have a new VCenter Appliance 5.5 running with local Postgre Database and local SSO configured. No Connection to AD.
My Veeam B&R Server is part of the Domain and I am able to install the VCenter Plugin in via the Enterprose Manager.

BUT: I do not see anything when logging into the Web client.

Regards
Marc

Vitaliy S.
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Re: v7 vSphere web client plugin with VCenter Appliance

Post by Vitaliy S. »

Hi Marc,

Integration with AD is required to pull data from Backup Enterprise Manager.

Thanks!

Marc.H
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Re: V7 vCenter Plugin?

Post by Marc.H »

Hi Vitaly,

does that mean VCenter Appliance is only support when connected to AD - not in the standard not AD connected mode?
If that is true - is there any plan to change that as we try to get away from AD totally.

Regards
Marc

foggy
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Re: V7 vCenter Plugin?

Post by foggy » 1 person likes this post

Marc, the account used to log in to vSphere Client should have sufficient rights on Enterprise Manager server to retrieve data. Not sure it is currently possible without using a domain account. But we are thinking on addressing this in the next releases.

Marc.H
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Re: V7 vCenter Plugin?

Post by Marc.H »

Hi Foggy,

thanks - good to hear that.

systeembeheerder
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Re: V7 vCenter Plugin?

Post by systeembeheerder »

Hi,

installed the vcenter plugin v7 as well , and it shows up in the vsphere web client. now clicking the link and get: server error: Failed to connect to Veeam Backup Enterprise Manager.
Cannot seem to find any log or event viewer pointing me in the right direction.

Vitaliy S.
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Re: V7 vCenter Plugin?

Post by Vitaliy S. »

Hello Addy,

Does the account you're logged into the vSphere Web Client has access permissions on the Backup Enterprise Manager server?

Thank you!

systeembeheerder
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Re: V7 vCenter Plugin?

Post by systeembeheerder »

Hi Vitaliy,

Yes, it is a domain account, it is even a domain administrator account and I have added it the role portal administrator in Enterprise manager.

Addy

Vitaliy S.
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Re: V7 vCenter Plugin?

Post by Vitaliy S. »

Ok, in this case I would suggest our support team taking a look at the debug log files. Can you please tell me your case number once you open it?

systeembeheerder
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Re: V7 vCenter Plugin?

Post by systeembeheerder »

will do so tomorrow morning, thanks.

systeembeheerder
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Re: V7 vCenter Plugin?

Post by systeembeheerder »

case# 00453453

systeembeheerder
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Re: V7 vCenter Plugin?

Post by systeembeheerder » 2 people like this post

Andrey send me a Veeam.Backup.Enterprise.RestAPIService.exe.config file, that fixed it.

cjack03
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Re: V7 vCenter Plugin?

Post by cjack03 »

systeembeheerder wrote:Andrey send me a Veeam.Backup.Enterprise.RestAPIService.exe.config file, that fixed it.
would it be possible to share this fix as I have exactly the same issue when using a domain admin account and v7 with vcenter 5.1

many thanks

foggy
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Re: V7 vCenter Plugin?

Post by foggy »

Christopher, please open a case with technical support, they will ensure you're experiencing the same issue and provide you with the hotfix.

cjack03
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Re: V7 vCenter Plugin?

Post by cjack03 »

foggy wrote:Christopher, please open a case with technical support, they will ensure you're experiencing the same issue and provide you with the hotfix.
will do, thanks for the fast reply.

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