vCloud FLR restore slow

VMware specific discussions

vCloud FLR restore slow

Veeam Logoby b.vanhaastrecht » Thu Aug 27, 2015 8:56 am

Hello,

We have a vCloud setup with Veeam backing up customer VM's. There's no netwerk connection to the vCloud VDC's/VM's.

When customers restore a file or folder thru the Enterprise portal, or with FLR restores done thru the management interface, VIX is used. We experience very poor restore performance. I know VIX isn't fast, but 105KB in 15 minutes is terrible. Because of this slowness we are getting troubles with our SLA/RTO. We could however use other methods like mounting the disk to the vCloud VM, or another copy method, but we like to give our vCloud customers a self service portal without complicated restore procedures.

Are there ways to speed up VIX, could there be a VIX performance bug in VMware/Veeam? Veeam 9 improvements?

Secondly, when cancalling an FLR VIX job, it takes 2 hours for Veeam to cancel the restore job.

Kind Regards,
Bastiaan
========================================
Veeam ProPartner and Cloud Connect Provider
b.vanhaastrecht
Service Provider
 
Posts: 335
Liked: 65 times
Joined: Mon Aug 26, 2013 7:46 am
Location: The Netherlands
Full Name: Bastiaan van Haastrecht

Re: vCloud FLR restore slow

Veeam Logoby foggy » Thu Aug 27, 2015 12:57 pm

Bastiaan, described behavior looks unexpected, so I'd open a case.
foggy
Veeam Software
 
Posts: 14712
Liked: 1075 times
Joined: Mon Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson

Re: vCloud FLR restore slow

Veeam Logoby b.vanhaastrecht » Thu Aug 27, 2015 1:17 pm 1 person likes this post

OK: #01007111
========================================
Veeam ProPartner and Cloud Connect Provider
b.vanhaastrecht
Service Provider
 
Posts: 335
Liked: 65 times
Joined: Mon Aug 26, 2013 7:46 am
Location: The Netherlands
Full Name: Bastiaan van Haastrecht


Return to VMware vSphere



Who is online

Users browsing this forum: perrylee and 42 guests