Host-based backup of VMware vSphere VMs.
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b.vanhaastrecht
Service Provider
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Full Name: Bastiaan van Haastrecht
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vCloud FLR restore slow

Post by b.vanhaastrecht »

Hello,

We have a vCloud setup with Veeam backing up customer VM's. There's no netwerk connection to the vCloud VDC's/VM's.

When customers restore a file or folder thru the Enterprise portal, or with FLR restores done thru the management interface, VIX is used. We experience very poor restore performance. I know VIX isn't fast, but 105KB in 15 minutes is terrible. Because of this slowness we are getting troubles with our SLA/RTO. We could however use other methods like mounting the disk to the vCloud VM, or another copy method, but we like to give our vCloud customers a self service portal without complicated restore procedures.

Are there ways to speed up VIX, could there be a VIX performance bug in VMware/Veeam? Veeam 9 improvements?

Secondly, when cancalling an FLR VIX job, it takes 2 hours for Veeam to cancel the restore job.

Kind Regards,
Bastiaan
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Veeam ProPartner, Service Provider and a proud Veeam Legend
foggy
Veeam Software
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Full Name: Alexander Fogelson
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Re: vCloud FLR restore slow

Post by foggy »

Bastiaan, described behavior looks unexpected, so I'd open a case.
b.vanhaastrecht
Service Provider
Posts: 833
Liked: 154 times
Joined: Aug 26, 2013 7:46 am
Full Name: Bastiaan van Haastrecht
Location: The Netherlands
Contact:

Re: vCloud FLR restore slow

Post by b.vanhaastrecht » 1 person likes this post

OK: #01007111
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Veeam ProPartner, Service Provider and a proud Veeam Legend
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