Veeam 7 + replication failed : end of file failed to process

[kalagan]

Hello everyone,

Here's my problem. I replicate a VM (1.2 TB of datas). When i check the log it says:

Data

Processed 1.2 TB (100 %)
Read 745 GB
Transferred: 751.2 GB (1X)


17/11/2013 18:00:43 :: Processing "VM name" Error: Client error: End of file
Failed to process [srcSaveSignature].
Exception from server: Command is terminated.
Failed to process [srcSaveSignature] command.

It was the second or third time i tried to replicate this VM.

I don't know how to fix this problem because when i check in "replicas" i see that there's a "warning" on the VM and zero restore point, so the replica is useless.

Any idea ?

[veremin]

Have you already updated to the latest product version, as this issue should be addressed in version 7 R2? Thanks.

[kalagan]

Hi,

I've tried but it seems that the link doesn't work. It always goes back to the same page and i can't access the ZIP file.

[foggy]

The link will be fixed shortly. Sorry for inconvenience.

[kalagan]

Ok, thank you.

[foggy]

Fixed. Please upgrade and check whether the issue is reproduced.

[kalagan]

I've just installed the patch. I'll relaunch the replication and let you know.

Thank you.

[kalagan]

Hello,

So after i patched the server it worked (1.2 TB of datas replicated in like 40+ hrs). But this morning when I've checked the log, i saw that replication fails again with the following message:

22/11/2013 10:43:56 :: Failed to create processing task for VM "abcde" Error: Object reference not set to an instance of an object.

The only difference is that we added 100 GB. I don't get it.

[foggy]

What do you mean by adding 100GB? Have you resized the original VM disk adding 100GB to it? Was this VM replicated successfully before this change? I would also recommend asking support to review the log files.

[kalagan]

Hello,

The VM size is 1.7 TB. There was 1.2 TB of datas on it before the last replication but yesterday i added 100 GB of datas to one disk (just file copy between OS with robocopy).

And now i have this error message. I'm going to try to contact the support.

Thanks.

[foggy]

Yes, would be the most effective way, since adding data inside guest OS should not result in such behavior.