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Posts: 8
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Joined: Sep 26, 2015 6:01 pm
Full Name: Saad

Veeam 8 to 9 Upgrade

Post by Saad » Feb 12, 2016 4:15 pm

we are currently using veeam 8 Enterprise edition with support expiration date til 2018
are we eligible to upgrade to veeam 9 for free? and if so do i need to generate a new license to get the key ? or contact sales/support to get an upgrade key?
thank you

Veeam Software
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Full Name: Alexander Fogelson

Re: Veeam 8 to 9 Upgrade

Post by foggy » Feb 12, 2016 4:17 pm

Yes, you can perform a free upgrade, however please contact your sales rep to get the new license key. Thanks.

Product Manager
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Full Name: Nikita Shestakov
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Re: Veeam 8 to 9 Upgrade

Post by Shestakov » Feb 12, 2016 4:17 pm

Correct, the upgrade is free, but you need to get a new license file through License Management Portal in the product download area (under My Account), or email licensing@veeam.com for assistance to get your new license file.

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