by Saad » Fri Feb 12, 2016 4:15 pm people like this post
we are currently using veeam 8 Enterprise edition with support expiration date til 2018 are we eligible to upgrade to veeam 9 for free? and if so do i need to generate a new license to get the key ? or contact sales/support to get an upgrade key? thank you
by Shestakov » Fri Feb 12, 2016 4:17 pm people like this post
Correct, the upgrade is free, but you need to get a new license file through License Management Portal in the product download area (under My Account), or email firstname.lastname@example.org for assistance to get your new license file. Thanks!