Discussions specific to the VMware vSphere hypervisor
rhoughton
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Re: Veeam.Backup.AgentProvider.AgentClosedException, #016740

Post by rhoughton » Nov 21, 2016 2:05 pm

Had the same for 2 months - so far my actual support call has been interesting!!

Searched the log file and found the error message myself

Support Ref: 01926820

Matt.Sharpe
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[MERGED] WAN Accelerator Error

Post by Matt.Sharpe » Nov 30, 2016 12:27 pm

Hi Guys,

Has anyone seen this error before on the WAN accelerator.

Receiving it on one of our customer jobs:

Error: Target WAN accelerator error: Socket recv operation timed out.

PTide
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Re: Veeam.Backup.AgentProvider.AgentClosedException, #016740

Post by PTide » Nov 30, 2016 12:59 pm

Matt, please contact support for investigation and post your case ID.

Thanks

rnt-guy
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Re: Veeam.Backup.AgentProvider.AgentClosedException, #016740

Post by rnt-guy » Jan 09, 2017 8:17 pm

Anyone had luck with this? A job has been doing this for a while. All the VMs backup just fine, but it's getting this error multiple times per session during the merge process.

Case #02033450

Mike Resseler
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Re: Veeam.Backup.AgentProvider.AgentClosedException, #016740

Post by Mike Resseler » Jan 10, 2017 6:11 am

Hi RNT-Guy,

I have no solution for you unfortunately, but considering this entire post and many people who had the issue, I'm sure our support knows where too look. Please keep working with support and let us know the results
thanks
Mike

rnt-guy
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Re: Veeam.Backup.AgentProvider.AgentClosedException, #016740

Post by rnt-guy » Jan 11, 2017 3:46 am

Thanks. So eventually a seed job that was also running for a few days straight finished and then the next attempt by this other copy job finished the merge process. I'm not sure how to explain it other than to say they got in one another's way?

Mike Resseler
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Re: Veeam.Backup.AgentProvider.AgentClosedException, #016740

Post by Mike Resseler » Jan 11, 2017 6:02 am

Did that seed job had anything to do with the other job?

rnt-guy
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Re: Veeam.Backup.AgentProvider.AgentClosedException, #016740

Post by rnt-guy » Jan 11, 2017 2:17 pm

They were the same source storage running at the same time to the same destination, but that's about it. Different VMs.

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