Veeam Backup Enterprise Manager not saving notification settings

[dk-one]

I installed Veeam Backup and Replication and Veeam Backup Enterprise Manager (v12.0.0.1420 P20230718).

There was no issue to configure B&R but when I entered the notfication settings the Backup Manager won't save these settings. I was able to enter the server settings (server, port, authenticated sender with password). But when I entered the sender and receipient addresses for job summary, recovery operations, license informations and key management I was able to send a test message but the wheel that indicates the saving process didn't stop.

When I refreshed the site by pressing F5 the Backup Manager warned me that the data are not yet saved/stored.

I rebooted the server, restarted the service but I never was able to enter receipient and sender address. All other fields in the Backup Manager I was able to fill out.

What can be the reason?

[veremin]

Does not look expected, so you might want to reach our support team for further assistance. Thanks!

[SLienenlueke]

Hello dk-one,

today i faced the same issue. Can you tell how you solved the error?

Regards,
Simon

[Mildur]

Hi Simon

Please contact our customer support team.
DK-one didn't provided a case number, so we cannot share his solution.

Best,
Fabian

[dk-one]

I NEVER solved it.