Veeam Backup host and vcenter client

[digitlman]

I'm trying to install the latest vcenter 5 client on my Veeam B&R host, and it halts with the error:

Product: VMware vSphere Client 5.1 -- Error 1406.Could not write value ProductLanguage to key \SOFTWARE\VMware, Inc.\VMware Virtual Infrastructure Client. System error . Verify that you have sufficient access to that key, or contact your support personnel.

I have not had a problem on other servers. COuld it be something in the Veeam install that is causing this?

[ZachW]

It is doubtful that Veeam made some sort of change to the system, hindering you from being able to install. To me it looks as though this is a permissions related error in that the account you are using does not have sufficient permissions to create a regkey.

[digitlman]

I didn't think so, but thought I would double check. Thanks.

[veremin]

As far as I’m concerned, this error has nothing to do with Veeam installation and is related solely to VMware side.

However, there is a known remedy for it. The thing you have to do is very simple. Just follow these steps:

1. Click on Start button > Run, type regedit and press enter.

2. It will open registery editor. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\VMware, Inc. and delete this entry.

Note: the aforesaid registry key is located either either in Wow6432Node or directly in Software.

3. After deleting this entry, Click on Retry button on your error.

Hope this helps.
Thanks.

[cpfleger]

Works like a charm (had Win 2012 DC Server here).

Thx & regards!