Veeam Backup proxy VM clone error ?

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Veeam Backup proxy VM clone error ?

Veeam Logoby albertwt » Thu May 11, 2017 3:59 pm

People,

After cloning the Veeam Backup proxy VM,
The first VM give me this error from the Veeam Backup console?

12/05/2017 1:50:06 AM Error [PRODVBP01-VM] Microsoft Windows server discovery failed Error: Access is denied.
RPC function call failed. Function name: [GetSvcVersion]. Target machine: [10.1.1.13].
12/05/2017 1:50:07 AM Error Host discovery failed


Why is that VM got into the error state as above and how to fix that issue?
The cloned VMs are working fine with the different name and different IP address.
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Re: Veeam Backup proxy VM clone error ?

Veeam Logoby vmniels » Thu May 11, 2017 4:02 pm 1 person likes this post

Did you redeploy the proxy service on this clone? It is imo better to deploy a new server and add it as a new proxy.
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Re: Veeam Backup proxy VM clone error ?

Veeam Logoby albertwt » Thu May 11, 2017 4:19 pm

Hi Niels,

The cloned server PRODVBP02-VM is fine, no issue, but how come the first Backup proxy VM is now having the issue ?
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Re: Veeam Backup proxy VM clone error ?

Veeam Logoby vmniels » Thu May 11, 2017 4:24 pm

It can have multiple reasons why you get this error (VSS related for example). Do you get this error everytime or was it a one time thing? Did you already restart the proxy (if possible) to see if it was resolved?
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Re: Veeam Backup proxy VM clone error ?

Veeam Logoby foggy » Mon May 15, 2017 10:21 am 1 person likes this post

If proxy restart/infrastructure rescans do not help, please contact technical support for a closer look.
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