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bk@virtualtn.com
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Veeam console issue

Post by bk@virtualtn.com » Nov 24, 2016 5:31 pm

Hello

After upgrade platform from version 9 to 9.5, we are not unable to connect with Veeam console.
The error message : Veeam Backup & Replication installation cannot be updated automatically.

does anyone have idea about this ?

Thanks
BK

Gostev
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Re: Veeam console issue

Post by Gostev » Nov 24, 2016 5:42 pm

What is the support case ID for this issue?

bk@virtualtn.com
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Re: Veeam console issue

Post by bk@virtualtn.com » Nov 24, 2016 7:24 pm

Thanks for your help
Veeam Support - Case # 01985788 - Console issue

DaveWatkins
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Re: Veeam console issue

Post by DaveWatkins » Nov 24, 2016 7:46 pm

My console didn't auto upgrade from 9.0 to 9.5. I just assumed "major" version upgrades weren't supported and uninstalled the 9.0 console and installed the 9.5 one manually

bk@virtualtn.com
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Re: Veeam console issue

Post by bk@virtualtn.com » Nov 25, 2016 10:38 am

I agree
Auto upgrade from 9.0 to 9.5 Does not work with me too
the solution uninstall the 9.0 console and install the 9.5 manually

Thanks

foggy
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Re: Veeam console issue

Post by foggy » Nov 25, 2016 1:29 pm

Do you mean the remotely installed console or the one installed as a part of Veeam B&R installation?

bk@virtualtn.com
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Re: Veeam console issue

Post by bk@virtualtn.com » Nov 25, 2016 2:22 pm

the remotely installed console

foggy
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Re: Veeam console issue

Post by foggy » Nov 25, 2016 2:42 pm

Then it is expected, remote console should be upgraded manually.

bk@virtualtn.com
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Re: Veeam console issue

Post by bk@virtualtn.com » Nov 25, 2016 5:51 pm

Okay, so this explains thanks for your help

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