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cardendave
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Veeam Restore Issue

Post by cardendave » Apr 27, 2016 4:27 pm

Hi

Our domain controller is down and I am trying to restore files from the backup on our NAS, however when the final restore window loads I get this error:

Code: Select all

cannot retrieve mount result The system detected a possible attempt to comprimise security. Please ensure that you can contact the server that authenticated you. Failed to restore file from local backup, VFS link: [summary.xml]/Target file: [MemFs://frontend::CDataTransferCommandSet::RestoreText_{9e0c3a6a-fc9d-45f6-a928-587a62ca7653}].CHMOD.mask: [0] Agent failed to process method {DataTransfer.RestoreText}.Agent failed to process method {DataTransfer.RestoreText}. The system detected a possible attempt to comprimise security. Please ensure that you can contact the server that authenicated you. 
I am assuming this is because the DC is down? Please advise.

Veeam case ID: 01781195

nielsengelen
Veeam Software
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Re: Veeam Restore Issue

Post by nielsengelen » Apr 27, 2016 4:33 pm

Did you try logging in with a local account on the veeam server and perform the restore?

Also the error you are getting seems to be a general error (for example https://support.microsoft.com/en-us/kb/938457).
It could also be related to permissions or working with cached credentials.
Is the DNS still working as well?
VCP-DCV
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cardendave
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Re: Veeam Restore Issue

Post by cardendave » Apr 27, 2016 5:03 pm

Yes on as the local user, also used the extract with the prompt for a username and password from Veeam - doesn't work.

The error is a Veeam dialog rather than a Windows one.

Vitaliy S.
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Re: Veeam Restore Issue

Post by Vitaliy S. » May 02, 2016 10:07 am

For future readers - this case was resolved by re-entering credentials for the NAS box.

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