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paarth164
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Veeam update 4 Licensing

Post by paarth164 » Feb 16, 2019 3:10 pm

I have Enterprise plus socket based perpetual license for 24 CPU sockets and 10 Veeam agents license.

Now after Update 4, I can see that there are 24 sockets and 6 Instances. What are those 6 Instances and how do I use Veeam agent license in Update 4 as new update does not support it?

Shestakov
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Re: Veeam update 4 Licensing

Post by Shestakov » Feb 17, 2019 9:29 am

Hello,
Instance is a calculated value representing the total “value” of all workloads that can be protected and/or managed by the Customer using Veeam or partner solutions. Here is the details.
Do you have 10 Veeam agents licensed as server or workstation?
If workstation, 6 instances are enough for up to 18 agents.

paarth164
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Re: Veeam update 4 Licensing

Post by paarth164 » Feb 17, 2019 1:41 pm

I have 10 Agent license for servers.
So how will i get 10 instances in update 4? Do i need to update my license? because i am unble to install existing Veeam agent license.

vmniels
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Re: Veeam update 4 Licensing

Post by vmniels » Feb 17, 2019 2:38 pm

I would suggest opening a license support case for insight on the merge after the upgrade, they should be able to assist here.
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paarth164
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Re: Veeam update 4 Licensing

Post by paarth164 » Feb 17, 2019 4:46 pm

Okay Thanks

Vitaliy S.
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Re: Veeam update 4 Licensing

Post by Vitaliy S. » Feb 17, 2019 8:12 pm

paarth164 wrote:So how will i get 10 instances in update 4? Do i need to update my license? because i am unble to install existing Veeam agent license.
To get a combined license key you need to merge your Agents and sockets keys via veeam.com -> Licensing Management tab.

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