by bodgeup » Mon Jan 25, 2016 5:04 pm people like this post
I have installed Veeam V9 and installed Enterprise Manager with Self Service portal, the portal works for VM's files but for Exchange Items it doesnt list any restore points and when i try to search for a user it pops up saying it could not contact the Domain... What would cause this? It logs on with Domain accounts OK. I cant use the Exchange Items Self Service till i resolve this.
by bodgeup » Mon Jan 25, 2016 9:26 pm people like this post
I can do a File level restore on exchange just nothing in the Item Tab on Enterprise Manager.
If i use the Veeam Console on the Backup server itself i can restore Exchange Mailbox items no problem, its just not working in the Enterprise Manager portal. I dont see any restore points on the Calendar even though there are and like i already mentioned it cant find the users themselves in AD for some reason but yet i know Veeam can see AD as i can log on to the Enterprise Manager using AD accounts and also add users and groups into the roles settings page.
by bodgeup » Mon Jan 25, 2016 10:00 pm people like this post
I must be missing something as I just installed Veeam B & R v9 & Enterprise Manager for another client and i have exactly the same issue, no Exchange or SQL restore points available although this one can see the domain accounts. But it cant find anything to restore??
Ive Definetely got the Ent man serivice using domain admin account? Why cant it see restore points for Exchange or SQL?
by bodgeup » Mon Jan 25, 2016 10:46 pm people like this post
So What i said about the 2nd site being able to see users wasnt correct. I just dont get the domain cannot be found.... error like my other site. Still no restore points... Same with SQL if i try to pick a VM there are no SQL servers even listed.
Like i said i definately have SQL & Exchange Backed up using Application Awareness & Indexing as ive tested application restore in Veeam B & R Console.
Really strange as it Ent Man sees the backups fine for file & VM level just not item level.
Anyway if anyone else has any ideas id appreciate hearing from you.
I am running the very latest build to V9 .902.
Self Service was one of the main features that made us buy this.
by bodgeup » Tue Jan 26, 2016 1:26 pm people like this post
Yes the Server is in the same forest, and yes the Veeam Enterprise service is running with a domain admin account.
It cant even see any restore points either so it doesn't sound like just a DNS issue? Surely even before I searched for a users mailbox I should be able to select a restore point in the calendar on the Item page?
by bodgeup » Tue Jan 26, 2016 5:59 pm people like this post
Is anyone else running the latest build having similar issues? Or does your Items restore work?
Its just very strange that I should see similar issue on 2 separate installs. One sees the domain but cannot search Mailboxes the other cannot see the domain or search mailboxes, but both cannot see Exchange / SQL restore points on Enterprise manage portal.
This is what made me wonder if id missed an installation step?
by bodgeup » Fri Jan 29, 2016 12:05 pm people like this post
I am trying to use Self Service portal to allow end users to restore certain VM's and items, but for some reason I cant see our SQL server under SQL items. In the console its there and i am able to do Item level restore, why wouldnt it show in the portal. Do i need special permissions on the SQL server? The only SQL server available is the DB on the veeam server itself, i want our main SQL server.