Virtual Disk size is not a multiple of 1KB

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Virtual Disk size is not a multiple of 1KB

Veeam Logoby deod » Thu Jan 21, 2016 10:27 pm

Hello,

This is really frustrating for us. For the last week our backups aren't working well and we are unable to backup our 2010 Exchange mailbox server hosted on a Vmware.
We used Veeam ver 7 and support asked us to upgrade to Ver 8 with the latest patch. We did that and now our Mailbox server fails to run the job with the following error:
Virtual Disk zies is not a multiple of 1KB.
We have included Vmware as well as Veeam support however no solution in the future. This is a big issue for us and puts our business in a risky situation.

Any assistance will be appreciated,

Case # 01670497
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Re: Virtual Disk size is not a multiple of 1KB

Veeam Logoby Gostev » Fri Jan 22, 2016 12:56 am

Hello. As far as I remember, this issue only happens on VMs created with P2V process using a P2V tool that does not follow the VMDK format requirements. This check was added because it appeared that such disks cannot be processed reliably.

I am sure our support will be able to provide you with instructions on how to increase the virtual disk size to the correct size.

Thanks!
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Re: Virtual Disk size is not a multiple of 1KB

Veeam Logoby dellock6 » Fri Jan 22, 2016 10:45 am

We have a KB that explains how to fix the 1KB error:
https://www.veeam.com/kb1848

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[MERGED] veeam job failed (multiple of 1 kb raw device)

Veeam Logoby qasimsiddiq » Fri Jun 03, 2016 10:37 am

I have a vm with attached RAM device (Virtual controller) we faced the below error on replication job.

Virtual disk size is not a multiple of 1KB

we have fixed the same issue on vmdk but what should i do for RAW device ?

Regards,
Qasim Siddiq
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Re: Virtual Disk size is not a multiple of 1KB

Veeam Logoby foggy » Fri Jun 03, 2016 11:36 am

Shouldn't the procedure described here help?
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Re: Virtual Disk size is not a multiple of 1KB

Veeam Logoby qasimsiddiq » Fri Jun 03, 2016 12:10 pm

I have fixed this issue on vmdk just incress the size of vmdk e.g 250.67G to 251G issue is resolved but i am not sure about RAW device it's a big risk.
I have faced this issue on multiple server.I used the version 9 this bug reported in version 7 but still not fixed.
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Re: Virtual Disk size is not a multiple of 1KB

Veeam Logoby qasimsiddiq » Fri Jun 03, 2016 12:18 pm

I have created this vm on esxi host didn't migrate for physical to virtual.
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Re: Virtual Disk size is not a multiple of 1KB

Veeam Logoby v.Eremin » Fri Jun 03, 2016 12:58 pm

The procedure to increase the size of RAW device (mentioned by Alexander) has been written by VMware itself. If you're not sure how safe or risky it is, feel free to reach their support directly and let them assist you in that process. Thanks.
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Re: Virtual Disk size is not a multiple of 1KB

Veeam Logoby qasimsiddiq » Mon Jun 06, 2016 6:40 am

i am curious to know "Virtual Disk size is not a multiple of 1KB" who fix this vmware or veeam in future.
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Re: Virtual Disk size is not a multiple of 1KB

Veeam Logoby foggy » Mon Jun 06, 2016 4:40 pm

You can ask VMware for the reasons of why this VM disks got that "fractional" size initially.
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