Discussions specific to the VMware vSphere hypervisor
Post Reply
Innuendo
Novice
Posts: 4
Liked: never
Joined: Jan 23, 2010 8:26 am
Full Name: Innuendo

VM Backup and Copy failed

Post by Innuendo » Jan 23, 2010 8:36 am

Hi everyone,

while trying veeam backup i went into trouble i cannot solve:
I have turned off all virtual machines in my esx 4 hosts and tried to copy all data to an external iscsi storage.
i tried agentless mode, i tried automode, but i always get this error:
5 of 5 files processed

Total VM size: 30,00 GB
Processed size: 921,61 MB
Processing rate: 3 MB/s
Backup mode: NBD with changed block tracking
Start time: 23.01.2010 09:08:29
End time: 23.01.2010 09:14:21
Duration: 0:05:52

Copying file "[Storage1] VM-VC/VM-VC-flat.vmdk"
Failed to get file 'vddk://<vddkConnSpec><viConn name="10.50.2.176" authdPort="902" vicPort="443" /><vmxPath vmRef="448" datacenterRef="ha-datacenter" datacenterInventoryPath="ha-datacenter" snapshotRef="448-snapshot-3" datastoreName="Storage1" path="VM-VC/VM-VC.vmx" /><vmdkPath datastoreName="Storage1" path="VM-VC/VM-VC.vmdk" /><transports seq="nbd" /><readBuffer size="2097152" /></vddkConnSpec>'
Client error: VDDK error: 1.Unknown error
Unable to read file block. File: [vddk://[Storage1] VM-VC/VM-VC.vmdk]. Offset: [1074790400]. Block granularity: [1048576].
Unable to retrieve next block transmission command. Number of already processed blocks: [1025].
Unable to receive file.

Server error: VDDK error: 1.Unknown error
Unable to read file block. File: [vddk://[Storage1] VM-VC/VM-VC.vmdk]. Offset: [1074790400]. Block granularity: [1048576].
any hint or help would be very nice

kindly regards
Innu

Vitaliy S.
Product Manager
Posts: 23609
Liked: 1708 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: VM Backup and Copy failed

Post by Vitaliy S. » Jan 23, 2010 10:24 am

Hello Innu,

I've deleted your post with the log quote. Try to download VMX and VMDK files using VMware Infrastructure Client Datastore Browser, can you perform this operation successfully? Please contact our support team directly, they will be able to assist you in troubleshooting the issue.

Thank you!

ivanmantilla
Service Provider
Posts: 1
Liked: never
Joined: Jan 14, 2013 6:53 pm
Full Name: Ivan Mantilla
Contact:

[MERGED] vcenter server vm backup fail

Post by ivanmantilla » Jan 14, 2013 8:41 pm

Veeam support ID: 00172885

trying to make a backup to the vcenter server vm, on vsphere 5.0, i got the error VDDK error: 1.Unknown error Unable to retrieve next block transmission command. all the other jobs with vms works perfectly.
I´m working with Veeam 6.5 patch 1

stevenwells99
Lurker
Posts: 1
Liked: never
Joined: Jun 14, 2010 9:59 pm
Full Name: Steven Wells
Contact:

Re: VM Backup and Copy failed

Post by stevenwells99 » Apr 26, 2013 5:02 am

I am also having this issue. Have you got any further with this?

veremin
Product Manager
Posts: 17439
Liked: 1553 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: VM Backup and Copy failed

Post by veremin » Apr 26, 2013 8:10 am

Hi, Steven. According to the provided support ticket, the problem was at VMware side - it appeared that source .vmdk was corrupted.

The proposed solution was to clone the given VM and run off the clone.

In order to understand whether you have a similar issue you can exclude corresponding disk from VB&R job and see if the job finishes successfully.

Hope this helps.
Thanks.

Post Reply

Who is online

Users browsing this forum: Bing [Bot], Google [Bot] and 10 guests