VM error VM DISCONNECTED

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VM error VM DISCONNECTED

Veeam Logoby adrianIDC » Wed Jun 03, 2015 7:51 am

Hi!
I note in my laboratory vmware tasks are not performed.

I see in the log that puts the virtual machine is TURN OFF :
"Processing srvind04 Error: VM ' ******* ' ( ref: ' vm- 451 ' ) is ' Disconnected ' "

In copies of Hyper - V for example no problem and done correctly .

I have seen that I have the verion 8.0.0.817

I'll try to install the patch 8.0.0.2021 8.0.0.917 or to see if the error is resolved .
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Re: VM error VM DISCONNECTED

Veeam Logoby v.Eremin » Wed Jun 03, 2015 9:01 am

Kindly, include support case ID for this issue, otherwise your post will be removed by moderators. Thanks.
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Re: VM error VM DISCONNECTED

Veeam Logoby adrianIDC » Thu Jun 04, 2015 8:20 am

If the VMs are in a vmware cluster they performed the jobs ?

It is the situation that I am in the Virtual Machines tab.

Within the cluster I have two host vmware but within each virtual machine does not show any .
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Re: VM error VM DISCONNECTED

Veeam Logoby v.Eremin » Thu Jun 04, 2015 10:23 am

If the VMs are in a vmware cluster they performed the jobs ?

What do you mean by "performed the jobs"? VMs present inside cluster can be backed up without any issues. They should be also reflected in "Virtual Machines" node. If that is not the case, open a ticket with our support team, as I've recommended already.
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Re: VM error VM DISCONNECTED

Veeam Logoby adrianIDC » Thu Jun 04, 2015 7:35 pm

I just wanted to know if the VM being in the cluster would perform the task .

VMs are running and have connection with Veeam (ping ) .
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Re: VM error VM DISCONNECTED

Veeam Logoby Shestakov » Fri Jun 05, 2015 9:52 am

Sure, VM in the cluster can act just like the one from standalone host.
Could you clarify your goal?
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Re: VM error VM DISCONNECTED

Veeam Logoby adrianIDC » Mon Jun 08, 2015 12:47 pm

My goal is for backup of these machines are made. But the error log is offline VM appears alone.

ยท I will try to eliminate backlogs . Remove the VMware cluster and add them back .

Thanks Shestakov for you attention
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Re: VM error VM DISCONNECTED

Veeam Logoby v.Eremin » Mon Jun 08, 2015 9:55 pm

We can confirm that VMs existing within cluster can be backed up and replicated without any issues. If for some reason that doesn't happen, please, open a ticket with our support team and let them investigate it directly. Thanks.
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