Discussions specific to the VMware vSphere hypervisor
Post Reply
ebenswanepoel
Lurker
Posts: 2
Liked: never
Joined: Oct 06, 2014 1:14 pm
Full Name: Eben Swanepoel
Contact:

VM Tools and VeeAm

Post by ebenswanepoel » Sep 30, 2015 10:57 am

Hi All

I have a Win2k8 server running my Domino mail server, I can not get the Domino mail server to work properly it blue screen every hour with the Tools installed. Something with the memory reclaiming.
Now with out the VM Tools on it the Backups fails with the error
Unable to start in-guest process: guest OS state is not Running

Is there anything else I can do to get the Veeam to back it up?

foggy
Veeam Software
Posts: 18264
Liked: 1561 times
Joined: Jul 11, 2011 10:22 am
Full Name: Alexander Fogelson
Contact:

Re: VM Tools and VeeAm

Post by foggy » Sep 30, 2015 11:17 am

Eben, have you checked with VMware regarding blue screens (whether you have the correct VMware Tools version, etc.)?

veremin
Product Manager
Posts: 16897
Liked: 1437 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: VM Tools and VeeAm

Post by veremin » Sep 30, 2015 11:21 am

I have a Win2k8 server running my Domino mail server, I can not get the Domino mail server to work properly it blue screen every hour with the Tools installed.
Does it happen at the time of backup, say, closer to the end of the job when the snapshot is being committed? Can it be reproduced without Veeam presence. You can take the snapshot of VM manually, keep the snapshot open for long enough (similar to time it takes to replicate the VM), delete the snapshot and see whether the shows up? Thanks.

ebenswanepoel
Lurker
Posts: 2
Liked: never
Joined: Oct 06, 2014 1:14 pm
Full Name: Eben Swanepoel
Contact:

Re: VM Tools and VeeAm

Post by ebenswanepoel » Sep 30, 2015 12:38 pm

Hi there

It happens when the VM Tools is installed on the client, like every hour as soon as I uninstall the tools the blue screens stop, and the backup fails. The backup fails in the beginning start part.
The tools version is 9.4.0 build 1280544

Busy downloading VM Tools 10 now to see if that will help

Post Reply

Who is online

Users browsing this forum: backupquestions and 25 guests