vSphere hosts updates - UUID error

VMware specific discussions

vSphere hosts updates - UUID error

Veeam Logoby Titanmike » Tue Dec 21, 2010 1:30 pm

Hiya,

I just updated all the hosts using the update manager and now the backup failed with
Checking the license for the source host 'xxx'
Failed to validate license for the VM "xxx".
Host with uuid "10201248-00b4-f9d9-9b22-003048f5af08" was not found


This was quite odd. First thing I tried was re-adding the VM inside the task which failed again.
Although I was able to to browse the hosts and they also showed as licensed, I had to remove the whole vCenter from the Veeam server and re-add it which obviously deleted the backup task as well etc.

What would cause this issue ? Does this mean that every time we update the hosts (which might changed the build number) we'd have to re-create every task ?
Titanmike
Enthusiast
 
Posts: 65
Liked: never
Joined: Fri Apr 16, 2010 1:52 pm
Full Name: ZeGerman

Re: vSphere hosts updates - UUID error

Veeam Logoby Titanmike » Tue Dec 21, 2010 1:44 pm

I just remember I also removed a few snapshots at the same time .. is that related ?
Titanmike
Enthusiast
 
Posts: 65
Liked: never
Joined: Fri Apr 16, 2010 1:52 pm
Full Name: ZeGerman

Re: vSphere hosts updates - UUID error

Veeam Logoby Gostev » Tue Dec 21, 2010 2:01 pm 1 person likes this post

No, updating hosts hosts should not affect jobs. There were no changes in licensing code since version 1, and this issue was never reported in all these years, so I think it is safe to assume that the issue is specific to your environment - something went wrong with the update you have performed. More likely though, this issue is completely unrelated to host update at all, but performing some other operation with this host (for example, removing/readding host to vCenter, or something like it - hard to guess). Thank you.
Gostev
Veeam Software
 
Posts: 21396
Liked: 2350 times
Joined: Sun Jan 01, 2006 1:01 am
Location: Baar, Switzerland

Re: vSphere hosts updates - UUID error

Veeam Logoby flakpyro » Tue Feb 01, 2011 10:18 pm

Had the same thing happen today when swapping out hosts for new hardware, the new hardware was named the same as the old and when the first backup job ran the same UUID error was thrown. Solved this by removing references to the old hosts in the database under the table "dbo.hosts", this caused them to be recreated and re licensed and now jobs are running perfectly. :)
flakpyro
Influencer
 
Posts: 19
Liked: 5 times
Joined: Mon Feb 08, 2010 10:15 pm
Full Name: David M

Re: vSphere hosts updates - UUID error

Veeam Logoby Vitaliy S. » Tue Feb 01, 2011 11:12 pm

David, thank you for finding time to share this information.
Vitaliy S.
Veeam Software
 
Posts: 19570
Liked: 1104 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: vSphere hosts updates - UUID error

Veeam Logoby Gostev » Sun Apr 17, 2011 6:03 pm 1 person likes this post

Recommended & supported way of doing the same thing is Revoke button on About > License dialog. Thanks.
Gostev
Veeam Software
 
Posts: 21396
Liked: 2350 times
Joined: Sun Jan 01, 2006 1:01 am
Location: Baar, Switzerland

Backups fail with "Failed to validate license for the VM "

Veeam Logoby simm0 » Mon May 23, 2011 5:12 am

This is resolved but I didn't find a lot of reference to it here so I thought I'd post the resolution.

After some issues we had with an ESXi host recently the Veeam jobs backing up VM's on that host started to fail with the following error:

Checking the license for the source host '192.168.xxx.xxx'
Failed to validate license for the VM "VMname".
Host with uuid "080020ff-ffff-ffff-ffff-xxxxxxxxxxxx" was not found


To resolve this issue do the following in Veeam Backup and Replication 5:

1. Click Help --> License Information --> Licensed Hosts --> Select Host --> Revoke.
2. In vSphere create an "empty" VM on the affected host.
3. In Veeam create a backup job to backup the new "empty" VM, run the job.

Once the new backup job has run your other jobs should run successfully again.

Credits:

Nathan Simon
Gostev
simm0
Novice
 
Posts: 8
Liked: never
Joined: Mon Nov 16, 2009 9:12 am
Full Name: Simon Thomson

Re: vSphere hosts updates - UUID error

Veeam Logoby Vitaliy S. » Mon May 23, 2011 7:35 am

Hello Simon, thanks for finding time to share this info with the Community. I've merged your topic to the existing discussion. Thanks.
Vitaliy S.
Veeam Software
 
Posts: 19570
Liked: 1104 times
Joined: Mon Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov

Re: vSphere hosts updates - UUID error

Veeam Logoby DavidStankard » Wed Jun 13, 2012 5:34 pm

This just happened to me. I removed an old host from vCenter, added the new host (different IP), and everything worked fine. Added my VM's to the new host, went to Veeam, removed the VM's that were on the old host, re-added them from the new host, and thought all was good.

Jobs failed last night, so I looked in the license file. It showed the old host, so I revoked just that one host, and all three disappeared. Re-added the license - no love.

Found this post, did as suggested and ran an "empty" job on all three hosts, and the license file is happy again.
DavidStankard
Lurker
 
Posts: 2
Liked: never
Joined: Wed Feb 22, 2012 7:51 pm
Full Name: David Stankard

Re: vSphere hosts updates - UUID error

Veeam Logoby lnmn249 » Sat Jan 05, 2013 1:54 pm 2 people like this post

I updated my hosts last night via update manager and all my backups failed after everything was back to normal. After reading through this post my solution to the problem was simply revoking the licenses for the hosts and restarting the backup and replication jobs with success. I'm glad this post was here else I would have been pulling my hair out for three days. Thanks all!

On a side note my errors contained no licensing reference. I simply happen chanced on this article and it worked,

Dale
lnmn249
Lurker
 
Posts: 2
Liked: 2 times
Joined: Sat Jan 05, 2013 1:42 pm
Full Name: Dale Hartung

Re: vSphere hosts updates - UUID error

Veeam Logoby cyberfed » Tue Jan 08, 2013 3:16 pm

FYI this is related to updating your VMware Hosts.

I just updated our hosts with the December 20th ESXi 5.0 Update 2 package that VMware released.
After this one of my VM's would not backup throwing the UUID error. Until now I had never seen or gotten this error doing my Veeam backups.

What I found odd is that only 1 of my VM's encountered this and not all of them. Weird.

Like someone else posted I did NOT have the following messages in my error:
Checking the license for the source host '192.168.xxx.xxx'
Failed to validate license for the VM "VMname".


Mine only had the following error for 1 VM out of 5 in the backup job:
Host with uuid "0404.....ect ect.." was not found

I revoked my hosts and re-ran the jobs. My jobs then worked.
cyberfed
Influencer
 
Posts: 11
Liked: 2 times
Joined: Thu Nov 03, 2011 11:59 am

Re: vSphere hosts updates - UUID error

Veeam Logoby jjblaster » Tue Jan 08, 2013 8:26 pm 2 people like this post

We experience the same exact issue as cyberfed after updating hosts to 5.0U2. Revoking the license from Enterprise manager resolved the issue for us. Thanks for the update cyberfed.
jjblaster
Influencer
 
Posts: 12
Liked: 2 times
Joined: Tue Apr 03, 2012 3:03 pm
Full Name: Jeremy Scott

Re: vSphere hosts updates - UUID error

Veeam Logoby AndyGDIT » Wed Jan 09, 2013 1:55 pm

I have also seen this error, revoking the license on the host worked for some of my jobs, but I also re-scanned the vCenter under infrastructure.

Infrastructure --> Managed Servers --> vCenter Servers --> Right Click your vCenter and click Rescan. Took a few minutes but I got it to work.
AndyGDIT
Enthusiast
 
Posts: 34
Liked: 1 time
Joined: Mon Nov 14, 2011 3:15 pm
Full Name: Andrew Frye

Re: vSphere hosts updates - UUID error

Veeam Logoby dellock6 » Wed Jan 09, 2013 2:25 pm

Also remember, rescan happens once every 24 hours. I never found when is scheduled to run, but I've trained myself to run a manual rescan everytime a do changes in my environment.
Somewhere else in these forums I already proposed to Veeam to let us change rescan options: in rapidly-changing environments, there are often new ESXi servers, and one cannot always remember to run a rescan everytime. It would be enough to ask for a more frequent rescan.

Luca.
Luca Dell'Oca
EMEA Cloud Architect @ Veeam Software

@dellock6
http://www.virtualtothecore.com
vExpert 2011-2012-2013-2014-2015-2016
Veeam VMCE #1
dellock6
Veeam Software
 
Posts: 5055
Liked: 1335 times
Joined: Sun Jul 26, 2009 3:39 pm
Location: Varese, Italy
Full Name: Luca Dell'Oca

Re: vSphere hosts updates - UUID error

Veeam Logoby nicold » Wed Jan 16, 2013 2:31 am

I also had the "Host with uuid "080020ff-ffff-ffff-ffff-xxxxxxxxxxxx" was not found" error following a series of ESXi 5.0 VUM updates. Revoking the Veeam licenses and re-running the backup jobs fixed my issue as well.
:D
Wherever you go there you are.
nicold
Service Provider
 
Posts: 11
Liked: 5 times
Joined: Thu Sep 08, 2011 12:47 am
Full Name: Donny Nicol

Next

Return to VMware vSphere



Who is online

Users browsing this forum: No registered users and 16 guests