VSS asynchronous Code: [0x8007000e]

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VSS asynchronous Code: [0x8007000e]

Veeam Logoby mzced » Sat Aug 06, 2016 7:34 am

Goodmorning to all.
Is two night that obtain this error only on one virtual machine, see at the bottom.
I had do some search but i not found this error code.
I had see for free space, in C: is more than 20ยง% and in Z: id more than 70%.
I do vssadmin list writer and all is stable whitout error.
What could i do for eliminate this error?
And my backup is correct and useful for restore in a case of fail?

This VM machine is used only for print server, os is W2k3 at the latest patch.
Veeam is over w2k12 r2 at the latest patch, veeam is 9.0.0.1491., the space for backup container is more than 25%

Error Details
Unable to release guest. Details: Unfreeze error: [Backup job failed. Cannot create a shadow copy of the volumes containing writer's data. VSS asynchronous operation is not completed. Operation: [Shadow copies commit]. Code: [0x8007000e].]
mzced
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Re: VSS asynchronous Code: [0x8007000e]

Veeam Logoby Shestakov » Sat Aug 06, 2016 2:15 pm

Please post support case number number as required by the forum`s rules when asking an error-related question. Thanks!
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Re: VSS asynchronous Code: [0x8007000e]

Veeam Logoby alanbolte » Sat Aug 06, 2016 9:33 pm 1 person likes this post

While the above requirement is true, I want to address the error code in general; this type of Windows error code is called an HRESULT. If the first half is 8007, then the second half can be found here: https://msdn.microsoft.com/en-us/library/windows/desktop/ms681381(v=vs.85).aspx

Technically HRESULTS are more complicated than that, you can get more info here: https://msdn.microsoft.com/en-us/library/cc231198.aspx

Err.exe is also a good tool for looking up HRESULT codes, it was built for Exchange but works pretty well for other purposes: https://www.microsoft.com/en-us/download/details.aspx?id=985

Anyway, your code means ERROR_OUTOFMEMORY
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Re: VSS asynchronous Code: [0x8007000e] - Support ID#0187347

Veeam Logoby mzced » Sun Aug 07, 2016 4:24 pm

Thanks for your advice, my support case number is #01873471
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Re: VSS asynchronous Code: [0x8007000e]

Veeam Logoby mzced » Sun Aug 07, 2016 8:12 pm

Thanks for give explain of my code, for now i tried to disable antivirus.
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Re: VSS asynchronous Code: [0x8007000e]

Veeam Logoby mzced » Tue Aug 09, 2016 12:04 pm

With AV disabled all is ok.
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Re: VSS asynchronous Code: [0x8007000e]

Veeam Logoby Shestakov » Tue Aug 09, 2016 4:48 pm

Great! Thanks for updating.
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