Discussions specific to the VMware vSphere hypervisor
Post Reply
Posts: 28
Liked: 1 time
Joined: Nov 04, 2011 1:45 pm
Full Name: Dan Andryszak

VSS Errors during backups

Post by BHB3805 » Jun 28, 2017 6:56 pm

I keep randomly getting the following error on domain controllers in our environment when running backups.
I checked free space on the drive and that is fine - I saw that free space was a common reason for this error.
A reboot or retrying the backup at a latter time usually addresses the problem.
I had opened a support case in the past and directed to KB ID: 1697, which didn't address the problem.
Any insight would be helpful.

Code: Select all

6/27/2017 7:26:59 PM :: Processing XXXXXX Error: VSSControl: -1 Backup job failed.
Cannot create a shadow copy of the volumes containing writer's data.
Cannot prepare the [NTDS] data to a subsequent restore operation.
Cannot process NTDS data.
Cannot create a backup copy of the BCD.
Cannot get [BcdStore] object.
COM error:  Code: 0xffffffff

Andreas Neufert
Veeam Software
Posts: 4031
Liked: 732 times
Joined: May 04, 2011 8:36 am
Full Name: Andreas Neufert
Location: Germany

Re: VSS Errors during backups

Post by Andreas Neufert » Jul 03, 2017 7:38 pm

Can you please check if this happens only after a vMotion of the VM and retry fixes it?

Post Reply

Who is online

Users browsing this forum: No registered users and 5 guests