VSS Errors during backups

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VSS Errors during backups

Veeam Logoby BHB3805 » Wed Jun 28, 2017 6:56 pm

I keep randomly getting the following error on domain controllers in our environment when running backups.
I checked free space on the drive and that is fine - I saw that free space was a common reason for this error.
A reboot or retrying the backup at a latter time usually addresses the problem.
I had opened a support case in the past and directed to KB ID: 1697, which didn't address the problem.
Any insight would be helpful.

Code: Select all
6/27/2017 7:26:59 PM :: Processing XXXXXX Error: VSSControl: -1 Backup job failed.
Cannot create a shadow copy of the volumes containing writer's data.
Cannot prepare the [NTDS] data to a subsequent restore operation.
Cannot process NTDS data.
Cannot create a backup copy of the BCD.
Cannot get [BcdStore] object.
COM error:  Code: 0xffffffff
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Full Name: Dan Andryszak

Re: VSS Errors during backups

Veeam Logoby Andreas Neufert » Mon Jul 03, 2017 7:38 pm

Can you please check if this happens only after a vMotion of the VM and retry fixes it?
Andreas Neufert
Veeam Software
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Location: Germany
Full Name: @AndyandtheVMs Veeam PM

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