VSS on not standard rdp port

[webstyler]

Hi

I need to work with VSS but the windows server is not a standard port (3389) .. how to change on backup job ?

Thanks

[foggy]

Simon, do you mean RPC port instead of RDP? Do you have any issues with running backup jobs with that configuration?

[webstyler]

Simon, do you mean RPC port instead of RDP? Do you have any issues with running backup jobs with that configuration?

I have enable VSS on a job, but get error:

06/05/2014 15:01:05 :: Processing 'MYVM' Error: Failed to connect to guest agent. Errors:
'Cannot connect to the host's administrative share. Host: [192.xx.xx.11]. Account: [].
Win32 error:The network path was not found.
Code: 53
Cannot connect to the host's administrative share. Host: [77.xx.xx.90]. Account: [].
Win32 error:The network path was not found.
Code: 53'

I have tried to connect on RDP from Veeam server to VM windows with credential created for VSS and work fine

RDP work on NOT standard port (3389), may be this ?

Thanks

[dellock6]

No, as Alexander asked you, we connect via RPC, not RDP, the remote desktop is only used by you, we don't
At least your RDP test is a confirmation that it's not a credential problem, but sounds more like some network issue, maybe a firewall on the VM preventing Veeam to reach RPC? Can you connect to the same vm via file eplorer opening \\machine_name\admin$ ?

[webstyler]

No, as Alexander asked you, we connect via RPC, not RDP, the remote desktop is only used by you, we don't
At least your RDP test is a confirmation that it's not a credential problem, but sounds more like some network issue, maybe a firewall on the VM preventing Veeam to reach RPC? Can you connect to the same vm via file eplorer opening \\machine_name\admin$ ?

Hi Luca

Yes, we can connect via network share

There is a KB about what are rules RPC that veeam required enable ?

Thanks

[foggy]

All the required ports are outlined in the corresponding user guide section.

[webstyler]

Hello

If I disable Windows Firewall on VM guest all work fine.

I've create rules with port indicated in your link (49152-65535 ) but still have same issue

any idea ?

Thanks

[veremin]

What about TCP, UDP: 135, 137-139, 445? Have you opened them, as well? Have you changed the default dynamic RPC port range on this VM previously? Thanks.

[webstyler]

What about TCP, UDP: 135, 137-139, 445? Have you opened them, as well?

Yes, open in the same rule

Have you changed the default dynamic RPC port range on this VM previously? Thanks.

No

[foggy]

If all the required ports are open and you can connect to admnistrative share on this VM, but VSS still fails, feel free to open a case with technical support to take a closer look at your environment.