Discussions specific to the VMware vSphere hypervisor
Post Reply
Drubeus
Lurker
Posts: 1
Liked: never
Joined: Aug 23, 2019 3:54 pm
Contact:

Web form for ticket creation

Post by Drubeus » Aug 23, 2019 4:09 pm

Is there a web form to create tickets for Enterprise License software? All I see are Evaluation Products and Free Products. I'd rather not have to talk to a call center on the other side of the planet, because I have a hard time understanding what they are saying.

Dima P.
Product Manager
Posts: 10530
Liked: 857 times
Joined: Feb 04, 2013 2:07 pm
Full Name: Dmitry Popov
Location: Prague
Contact:

Re: Web form for ticket creation

Post by Dima P. » Aug 23, 2019 5:39 pm

Hello Drubeus,

Go to https://www.veeam.com, click Sign in, type in your email address and the it will be possible to raise a support ticket via customer care portal. If you already have a valid license - use the email address registered for this license. Cheers!

Gostev
SVP, Product Management
Posts: 24787
Liked: 3517 times
Joined: Jan 01, 2006 1:01 am
Location: Baar, Switzerland
Contact:

Re: Web form for ticket creation

Post by Gostev » Aug 23, 2019 6:19 pm

Drubeus wrote:
Aug 23, 2019 4:09 pm
I'd rather not have to talk to a call center on the other side of the planet, because I have a hard time understanding what they are saying.
Just FYI, actually we have 8 support offices all around the globe with locally-sourced personnel, so during business hours we are able to provide phone support in 10 different languages. Thanks!

Post Reply

Who is online

Users browsing this forum: Google [Bot] and 38 guests