Unable to delete a group

[mlaccs]

Think I my be going nuts... figure you guys can confirm.

My goal is to delete a couple of categories that we decided we are not using. To delete the Category I need to delete all the groups in it ... fair enough.

But whenever I try to delete a group I get the following message "Group 'phil' is in use by the following rules: Manual" I assume "Manual is the default when we are not using named rules. I get this for groups that have nothing using them. I will have a problem when I get to the last group in a category as it does not look like I can make and item "uncategorized" once it is in use.

Any ideas?

[Vitaliy S.]

Hello Mark,

Do you possible use manual categorization for your virtual objects? Could you please navigate to Workspace tab and double-check if you have any objects that belong to "Phil" group?

Thank you !

[jbma]

I have the same problem. I do have some vms that have been manually categorized, but I am unable to change them back to uncategorized in the workspace. I can open the details for the vm and change the categories, but when I save, no changes are actually done.

[Vitaliy S.]

You need to contact our technical team directly for assistance with this, as I haven't heard about this issue before.

[jbma]

I've now moved all vms into a "N/A" option in the category I want to delete, but still I can not delete the other options. It still says the option is in use by the Manual rule

[Alexey D.]

Please send the logs to our support team - they will figure out what's wrong and will help you. Thanks!

[alex_ilie]

[merged]

Hi. I have assigned some VMs in a group defined as static. How can I delete the group? I have tried the ''normal'' way but it sais that the group ''Is in use by the following rules:Manual''. I have tried to remove the vms first but i did not manage. How can this be done? Thank you!

[Vitaliy S.]

Hi Alexandru,

If removing VMs through the "Workspace" tab doesn't help, please drop an email to our support team for further assistance. Thanks.

[Jonathan L]

Hey Everyone,

Here is a KB referencing this issue.

http://www.veeam.com/kb1501

Please let us know your thoughts on the KB, as Veeam is always striving to improve. If it doesn't resolve your issue, create a ticket through our support team for further assistance.