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myFist
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Application item restore with crash consistens backup possible - why?

Post by myFist »

Hello

Our SBS Server Backup shows these messages:

Code: Select all

20.11.2019 09:41:02 :: Subscribing to guest processing components  
20.11.2019 09:41:03 :: Failed to create VM recovery checkpoint (mode: Veeam application-aware processing with failover) Details: Job failed ('Fehler beim Prüfpunktvorgang für "SBS". (ID des virtuellen Computers: D2EB4A81-9BF5-4E08-A03E-F1C80088FBE5)

Für "SBS" können keine Produktionsprüfpunkte erstellt werden. (ID des virtuellen Computers: D2EB4A81-9BF5-4E08-A03E-F1C80088FBE5)'). Error code: '32770'.
Failed to create VM recovery snapshot, VM ID 'd2eb4a81-9bf5-4e08-a03e-xxdewr4324'.  
20.11.2019 09:41:14 :: Truncating SQL server transaction logs  
20.11.2019 09:41:19 :: Retrying snapshot creation attempt (Failed to create production checkpoint.)  
20.11.2019 09:41:19 :: Required backup infrastructure resources have been assigned  
20.11.2019 09:41:31 :: Guest processing skipped (check guest OS VSS state and hypervisor integration components version)  
20.11.2019 09:41:36 :: Creating VM recovery checkpoint (mode: Crash consistent)  
So why is the application item restore with a crash consistent backup possible?

wishr
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Full Name: Fedor Maslov
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Re: Application item restore with crash consistens backup possible - why?

Post by wishr »

Hi myFist,

Regarding the error message. It looks like a Hyper-V issue. Please take a brief look at this topic. Could you please try to create a production checkpoint manually to confirm the root cause resides on the Hyper-V side?

Answering your question, I do not think it would be possible to perform an application item restore from this particular backup. Are you saying you have done it?

Thanks in advance!

myFist
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Re: Failed to create VM recovery checkpoint

Post by myFist »

Checkpoint creation works fine.

wishr
Veeam Software
Posts: 1733
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Joined: Aug 07, 2018 3:11 pm
Full Name: Fedor Maslov
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Re: Application item restore with crash consistens backup possible - why?

Post by wishr »

We do not utilize legacy checkpoints at all - Veeam B&R relies purely on the production checkpoints when backing up Hyper-V 2016 and later. If a production checkpoint cannot be created manually by following the above procedure, meaning there is an issue with Hyper-V components or VSS, the best way to proceed would be to raise a support case with Microsoft. The topic I have linked above might be worth checking for additional information.

Thank you!

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