Guest Processing Share Point

[boerndl]

Hello guys,

We are using VEEAM 9.5U3a
i has an problem with my Application Aware Processing Job with Share Point.
VM Environment running on Hyper V2012R2
The Share Point OS is Server 2016 with Share Point 2016
If I click on test on the backup job configuration – all passed successfully
We have 4x Share Point Server
2x AppCache Server- no problems
2x Search Server – VSS Osearch Problem
The Backup of the AppCache Server process without any Issues.
The Backup of the Search doesn’t work because an issue with the “OSearch VSS Writer)

Log:

Code: Select all

Failed to create snapshot (Microsoft CSV Shadow Copy Provider) (mode: Veeam application-aware processing) Details: Writer 'Microsoft Hyper-V VSS Writer' is failed at 'VSS_WS_FAILED_AT_PREPARE_SNAPSHOT'. The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur. --tr:Failed to verify writers state. --tr:Failed to perform pre-backup tasks.
Retrying snapshot creation attempt (Writer 'Microsoft Hyper-V VSS Writer' is failed at 'VSS_WS_FAILED_AT_PREPARE_SNAPSHOT'. The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur. --tr:Failed to verify writers state. --tr:Failed to perform pre-backup tasks.)
Task has been rescheduled
Queued for processing at 27.08.2018 03:33:05
Unable to allocate processing resources. Error: Writer 'Microsoft Hyper-V VSS Writer' is failed at 'VSS_WS_FAILED_AT_PREPARE_SNAPSHOT'. The writer experienced a non-transient error. If the backup process is retried, the error is likely to reoccur. --tr:Failed to verify writers state. --tr:Failed to perform pre-backup tasks.

VSS Writers status:

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Writer name: 'OSearch16 VSS Writer'
   Writer Id: {0ff1ce16-0201-0000-0000-000000000000}
   Writer Instance Id: {a1cb0b1e-a246-43cb-97f5-d382a0df3ede}
   State: [8] Failed
   Last error: Non-retryable error

Writer name: 'ASR Writer'
   Writer Id: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Writer Instance Id: {7cef8587-6777-45ca-ad0f-a62d9fc2207f}
   State: [1] Stable
   Last error: No error

Writer name: 'Shadow Copy Optimization Writer'
   Writer Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Instance Id: {76a715a7-b4fb-420b-a74c-4856d46f0ff7}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'WMI Writer'
   Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Writer Instance Id: {3a6c3e08-e2b2-41c5-ac66-559924598e1c}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'IIS Config Writer'
   Writer Id: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Writer Instance Id: {ef6c47af-8d64-45d3-aaf7-0f8f72b537fb}
   State: [5] Waiting for completion
   Last error: No error

Writer name: 'COM+ REGDB Writer'
   Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Writer Instance Id: {3cfafaed-df69-4298-94f4-a68c4b910eae}
   State: [5] Waiting for completion
   Last error: No error

After restarting the search servers the VSS state is: 1 Stable.

I has found different solutions but it doesn’t work for me.
I has already set the permission for the reg key on the two search servers.
HKLM:System\CurrentControlSet\Services\VSS\Diag
Set permission to Full Control for the Share Point Admin User which I used for Application Aware Processing.
Also i already setup the “DWORD” Key under with Value “1”
HKLM:System\CurrentControlSet\Services\VSS\VSSAccessControl
For the Share Pont Farm Admin User

Thanks in advance Best, boerndl
Please excuse my limited English.
Please excuse spelling and style.

[foggy]

Hi Bernd, please contact technical support and share your case ID here. Thanks.

[boerndl]

Hi together,

here the case number.
03167794
Best Bernd