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Full Name: Basilio Speziale

Unable to substract path on importer disk

Post by spzsoft » May 21, 2017 6:32 pm

I have an imported disk on section "agents", it is a endpoint 1.5 configuration derived from varius troubles with the endpoint job. I try to delete it from disk or from configuration but I have Always the same error "Unable to subtract path <destination backup folder> from <.vib file>. Elements are differents".
I have the same error if I try to rescan my endpoint repository. The file indicated in the error message not exists in the target folder, it are different and the backup job in the endpoint PC can not finish with success.
How can I delete it ?

Regards Basilio

Mike Resseler
Product Manager
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Full Name: Mike Resseler
Location: Belgium

Re: Unable to substract path on importer disk

Post by Mike Resseler » May 22, 2017 5:19 am


From what I can see you are doing the correct steps so it might be a bug. I would suggest that you create a support call, post the case ID (and the follow-up after that) here.


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