Unable to backup 2012 R2 DC on 2016 after KB4022726

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Unable to backup 2012 R2 DC on 2016 after KB4022726

Veeam Logoby mvalpreda » Thu Jun 29, 2017 11:29 pm

2017-06 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB4022726) (further) breaks backups of a 2012 R2 DC when on a 2016 host. I did the little script to reset a few services as mentioned in this thread: microsoft-hyper-v-f25/9-5-hyper-v-known-issues-t38927-135.html and I was getting AAP backups no issues. Install KB4022726 and they die. I show I cannot connect to \\server\admin$ from the host. Veeam AAP tests pass and I can take a Hyper-V snapshot.

Code: Select all
6/29/2017 3:20:36 PM :: Failed to create VM recovery checkpoint (mode: Veeam application-aware processing) Details: Unable to perform application-aware processing because connection to the guest could not be established 
6/29/2017 3:20:38 PM :: Error: Unable to perform application-aware processing because connection to the guest could not be established 


Removed KB4022726 and it works again.

Case ID: 02206083
mvalpreda
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Re: Unable to

Veeam Logoby Mike Resseler » Fri Jun 30, 2017 5:42 am

Interesting and thanks for the heads-up Mark!

I am glad that you created a case-ID so our engineers can test. I hope it is not another bad update. We have seen enough lately :-(
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Re: Unable to

Veeam Logoby mvalpreda » Fri Jun 30, 2017 2:23 pm

Just realized I submitted that post without putting in a proper subject. Derp.

Unable to backup 2012 R2 DC on 2016 after KB4022726 (June updates) would have been more appropriate.
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Re: Unable to backup 2012 R2 DC on 2016 after KB4022726

Veeam Logoby v.Eremin » Mon Jul 03, 2017 12:26 pm

Just renamed it. Kindly, keep working with our support team and update the topic, once the resolution is found.
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Re: Unable to backup 2012 R2 DC on 2016 after KB4022726

Veeam Logoby mpark » Mon Jul 03, 2017 1:00 pm

Just wanted to piggyback on this and say that I've had exact same problem on Server 2012. Removing KB4022724 resolved the issue for me.
Thanks,
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Re: Unable to backup 2012 R2 DC on 2016 after KB4022726

Veeam Logoby tony.grilley » Mon Jul 03, 2017 5:22 pm

Unrelated to Hyper-V, but this Microsoft KB also causes the Cloud Connect Service to be unable to communicate with the Backup Service on 9392 locally on the provider server. All other functionality seemingly works, and you can even open the provider GUI (which connects to 9392) just fine.

Dev's can take a look at case # 02204685 for confirmation, as removing the KB resulted in successful cloud functionality.
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Re: Unable to backup 2012 R2 DC on 2016 after KB4022726

Veeam Logoby v.Eremin » Tue Jul 04, 2017 2:26 pm

According to our QA team the experienced behavior is caused by OS bug. Originally it's been introduced by KB4015553. It's also present in KB4022726, which makes various backup operations fail with different errors.

Uninstalling said updates or repairing or removing unsuccessful iSCSI connections should fix the issue. As far as I'm concerned, MS plans to release a solution some time this month.

Thanks.
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Re: Unable to backup 2012 R2 DC on 2016 after KB4022726

Veeam Logoby v.Eremin » Mon Jul 24, 2017 1:54 pm

The issue has been addressed recently Microsoft. Make sure corresponding MS update is installed:

For 2016: https://support.microsoft.com/en-us/help/4025334
For 2012 R2: https://support.microsoft.com/en-us/help/4025335

Thanks.
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