Cannot add hosts or VC

Real-time performance monitoring and troubleshooting

Cannot add hosts or VC

Veeam Logoby garyld » Tue Oct 23, 2007 11:57 am

When I try to add a host or VC I get the following error message "Item cannot be found in the collection corresponding to the requested name or ordinal"

Database and service is connected

Any help would be appreciated

G
garyld
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Veeam Logoby vmadmin » Wed Oct 24, 2007 11:57 am

Garyld, please try to close Veeam Monitor and restart Veeam data collector service.
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Veeam Logoby garyld » Thu Oct 25, 2007 11:57 am

This did not work

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Veeam Logoby garyld » Fri Oct 26, 2007 11:57 am

The problem is the database is blank, When I run debugbview It shows ADO errors.

When I run dbutil from the command line here is the output, (Veeam Monitoring is a local group)

C:\Program Files\Veeam\Veeam Monitor for VMware Infrastructure 3>dbutil 192.168.
102.20 monitor 192.168.102.20 mydomain\gdavidson ********
Account name lookup failed.
Failed to grant privilege.
192.168.102.20; monitor
Error
Code = 80040e14
Code meaning = IDispatch error #3092
Source = Microsoft OLE DB Provider for SQL Server
Description = The login '192.168.102.20\Veeam Monitoring' does not exist

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garyld
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Veeam Logoby vmadmin » Fri Oct 26, 2007 2:07 pm

Garyld,
Yes, this might help. Probably 192.168.102.20 is not the <service account name>

DBUTIL <host name> <database name>
[<service account name> <database admin name> <database admin password>]

Please try to run:
dbutil 192.168.102.20 monitor mydomain\gdavidson mydomain\gdavidson ********
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