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netmarsoft
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Dashboards session timeout setting

Post by netmarsoft »

Where can I find the Dashboards session timeout setting. After upgrading Veeam One from 9.5 to 10, the dashboards break the session after 20 minutes

Vitaliy S.
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Re: Dashboards session timeout setting

Post by Vitaliy S. »

Hi Marek,

To do so, you need to perform these steps:

1. On the Web UI server locate the web.config file at C:\Program Files\Veeam\Veeam ONE\Veeam ONE Reporter Web
2. Open with notepad and change both settings to the desired value in seconds:

Code: Select all

<add key="appTimeout" value="86400"></add>
<sessionState timeout="86400"></sessionState>
The example above will have the session to last for 24 hours.

Thanks!

netmarsoft
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Re: Dashboards session timeout setting

Post by netmarsoft »

I understand that this is a file web.config, I don't have this syntax in this file.

netmarsoft
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Re: Dashboards session timeout setting

Post by netmarsoft »

this is part of my timeout file

ConnectionStrings.config"></connectionStrings>
<appSettings>
<add key="JSDebug" value="async"></add>
<add key="CacheTimeout" value="10"></add>
<add key="CacheCountReport" value="5"></add>
<add key="ViewWarningSessions" value="true"></add>
<add key="CommandTimeout" value="1200"></add>
<add key="VimServiceConnectTimeout" value="180000"></add>
<add key="SSReportServer.ReportService" value=""></add>
<add key="BusinessViewConnectTimeout" value="60"></add>
<add key="SSRSConnectTimeout" value="600000"></add>
<add key="SSRSSnapshotMaxSizeMB" value="10"></add>
<add key="WidgetsLoadingNumber" value="3"></add>
<add key="JSThemeName" value="be3-theme"></add>
<add key="SSRSReportPackUpdatePath" value=""></add>
<add key="ExternalDataSource" value="false"></add>
<add key="IsDetailedLogging" value="false"></add>
<add key="TenantTimeout" value="1200"></add>
<add key="LoginServer"

Vitaliy S.
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Re: Dashboards session timeout setting

Post by Vitaliy S. »

If you don't have these settings, just create them and you will be all set!

netmarsoft
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Re: Dashboards session timeout setting

Post by netmarsoft »

Thank you very much for your help.
And can you also do the same to make the browser refresh?

Vitaliy S.
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Re: Dashboards session timeout setting

Post by Vitaliy S. »

Marek, not sure there is a way to trigger browser refresh on-demand via Veeam ONE. Can you please clarify why do you need this?

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Re: Dashboards session timeout setting

Post by netmarsoft »

I need to make sure that the displayed values are current.

Maybe it is possible to restart the session, but not to log out.

Vitaliy S.
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Re: Dashboards session timeout setting

Post by Vitaliy S. »

Got it! Data on dashboards is not real-time but it is accurate according to the data collection job run, besides, some widgets are refreshed automatically. Here is a similar topic regarding this question. So there is no need to refresh the browser tab.

netmarsoft
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Re: Dashboards session timeout setting

Post by netmarsoft » 1 person likes this post

This information is enough for me, thank you very much

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