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DED10
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Full Name: ANDRE
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Database does not exist or is not accesible

Post by DED10 » Oct 15, 2010 8:23 am

Hello,

After the update of Veeam Monitor 5.0, I can not I connect to the base VeeamMonitor5.

I get the message database nonexistent or inaccessible.
I checked and the basis exists.
No error message during the migration from version 4 to 5

That's the log:
"A database error (code: 0x80004005, Unspecified error) has Occurred in context of Connecting to DB. FOLLOWS Error Information"
"Error record 1 of 2: Login failed for user 'DOMAIN \ Veeam_Backup'."
"Error Record 2 of 2: Can not open database" VeeamMonitor5 "requested by The login. The login failed."
"Throwing an exception."
"Failed to restore DB connection."

Thank you

Vitaliy S.
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Full Name: Vitaliy Safarov
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Re: Database does not exist or is not accesible

Post by Vitaliy S. » Oct 15, 2010 9:08 am

Hello Andre,

You want to make sure your DOMAIN\Veeam_Backup user has sufficient permissions to access the database. If it does have, please try to deploy a new database as a further step of troubleshooting. To create a database please use Veeam Monitor Server Settings in the Options menu -> Database -> Change Database settings.

Thanks!

DED10
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Full Name: ANDRE
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Re: Database does not exist or is not accesible

Post by DED10 » Oct 15, 2010 9:32 am

When I run a connection test on the base, the test is OK.
Indicating the user Administrator of the problem area is the same.

But you give me the idea to the local administrator of the server and now it's OK.

So I'll let the local admin.

Thank you for your help

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