Real-time performance monitoring and troubleshooting
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Posts: 35
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Joined: Dec 16, 2011 3:20 pm
Full Name: Simon

LoadInfrastructure FAILED

Post by webstyler » Apr 12, 2012 9:15 am


Under Veeam Monitor Gui database is disconnected and service is always in state (initializing)

So check log and found many
"LoadInfrastructure FAILED: Unable to process request because database is disconnected"

Check on SQL server and veeam db is ok, credentials setting on Veeam monitor is ok

Any suggest ?


Vitaliy S.
Product Manager
Posts: 23301
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Full Name: Vitaliy Safarov

Re: LoadInfrastructure FAILED

Post by Vitaliy S. » Apr 12, 2012 9:33 am

Hi Simon,

I would suggest submitting all debug logs to our technical team for further investigation, as it is hard to tell what might be the problem while looking at this single line.


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