Real-time performance monitoring and troubleshooting
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webstyler
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Full Name: Simon
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LoadInfrastructure FAILED

Post by webstyler » Apr 12, 2012 9:15 am

Hi

Under Veeam Monitor Gui database is disconnected and service is always in state (initializing)

So check log and found many
"LoadInfrastructure FAILED: Unable to process request because database is disconnected"

--
Check on SQL server and veeam db is ok, credentials setting on Veeam monitor is ok

Any suggest ?

Tx

Vitaliy S.
Product Manager
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Full Name: Vitaliy Safarov
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Re: LoadInfrastructure FAILED

Post by Vitaliy S. » Apr 12, 2012 9:33 am

Hi Simon,

I would suggest submitting all debug logs to our technical team for further investigation, as it is hard to tell what might be the problem while looking at this single line.

Thanks!

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