Real-time performance monitoring and troubleshooting
Post Reply
airzyk
Influencer
Posts: 11
Liked: 2 times
Joined: Apr 18, 2013 7:20 pm
Full Name: Alex I
Contact:

monitor services/processes?

Post by airzyk » Apr 18, 2013 7:22 pm

does veeam one have the capability of monitoring services/processes within a guest OS? For instance checking to see if DNS or DHCP is up and running?

veremin
Product Manager
Posts: 17047
Liked: 1470 times
Joined: Oct 26, 2012 3:28 pm
Full Name: Vladimir Eremin
Contact:

Re: monitor services/processes?

Post by veremin » Apr 19, 2013 7:44 am

Veeam Monitor allows monitoring in-guest process. For doing it:

Click the corresponding VM in Virtual Infrastructure View -> Navigation -> In-guest Process.

Please, be aware that you will have to provide OS authentication credentials (user name and password) to access the list of running processes.

Unfortunately, right at the moment there is no similar functionality for services.

Hope this helps.
Thanks.

$username
Veeam ProPartner
Posts: 67
Liked: 6 times
Joined: Dec 09, 2014 4:28 pm
Full Name: Gary Busey
Contact:

Re: monitor services/processes?

Post by $username » Jun 18, 2015 6:00 pm

Is this something that is being investigated?

I am in a situation right now where this would be very useful.

Shestakov
Veeam Software
Posts: 7039
Liked: 725 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: monitor services/processes?

Post by Shestakov » Jun 18, 2015 9:35 pm

Hello,
Could you specify what data do you need to be monitored and what kind of hypervisor are you using(VMware/Hyper-v)?
Thanks!

$username
Veeam ProPartner
Posts: 67
Liked: 6 times
Joined: Dec 09, 2014 4:28 pm
Full Name: Gary Busey
Contact:

Re: monitor services/processes?

Post by $username » Jun 19, 2015 2:25 pm

We're using ESXi, we'd like to be able to monitor core services on certain services.

Example we'd like Veeam Monitor to email us if the vCenter service stops on our vCenter servers.

Vitaliy S.
Product Manager
Posts: 23171
Liked: 1600 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: monitor services/processes?

Post by Vitaliy S. » Jun 19, 2015 2:26 pm 1 person likes this post

Hmm... but in this case you would get immediate alert from Veeam ONE that connection to vCenter Server is not available, right?

$username
Veeam ProPartner
Posts: 67
Liked: 6 times
Joined: Dec 09, 2014 4:28 pm
Full Name: Gary Busey
Contact:

Re: monitor services/processes?

Post by $username » Jun 19, 2015 2:35 pm

*facepalm*

Of course.

Well this useless case aside it would be a handy feature.

Vitaliy S.
Product Manager
Posts: 23171
Liked: 1600 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: monitor services/processes?

Post by Vitaliy S. » Jun 19, 2015 2:56 pm 1 person likes this post

Sure, thanks for the feedback :)

$username
Veeam ProPartner
Posts: 67
Liked: 6 times
Joined: Dec 09, 2014 4:28 pm
Full Name: Gary Busey
Contact:

Re: monitor services/processes?

Post by $username » Jul 16, 2015 2:18 pm 1 person likes this post

I have a not dumb reason!

Our FTP server service sometimes hangs, if Veeam could monitor the service we would be notified before users start complaining.

Varlox
Novice
Posts: 5
Liked: 4 times
Joined: Sep 16, 2015 7:31 am
Contact:

Re: monitor services/processes?

Post by Varlox » Sep 16, 2015 9:50 am

Hi @ all,

is there any update?
It would be great to get a specified monitoring for selected services.

Vitaliy S.
Product Manager
Posts: 23171
Liked: 1600 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: monitor services/processes?

Post by Vitaliy S. » Sep 16, 2015 11:21 am

Hi Varlox, it is not coming in v9, but we keep researching on the most efficient and light-weight way of monitoring services without installing persistent agent inside the VM.

Varlox
Novice
Posts: 5
Liked: 4 times
Joined: Sep 16, 2015 7:31 am
Contact:

Re: monitor services/processes?

Post by Varlox » Sep 16, 2015 12:53 pm 1 person likes this post

Thanks Vitaliy for the update.
Too bad, I hope this feature will then be available in v10.
Because there's nothing worse than having to use multiple programs, because a single program can not.
You can use powershell commands like this: Get-CimInstance win32_service -computer sql1 | Sort state | select name, state
or Get-wmiobject win32_service -Filter "startmode = 'auto' AND state != 'running' AND Exitcode !=0 " -ComputerName sql1 | select name, startname, exitcode
without an agent :D and then bring it up to your UI.

Vitaliy S.
Product Manager
Posts: 23171
Liked: 1600 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: monitor services/processes?

Post by Vitaliy S. » Sep 16, 2015 12:54 pm

Sure we can do that, even via WMI it should be possible, the main question is scalability and how many VMs will have their services monitored. Thanks for the PS script example!

Varlox
Novice
Posts: 5
Liked: 4 times
Joined: Sep 16, 2015 7:31 am
Contact:

Re: monitor services/processes?

Post by Varlox » Sep 16, 2015 1:17 pm 3 people like this post

Your always welcome.

In our case we have not more then 10 server for this special monitoring.
We want to know, is our SQL-Server running, our Oracle Server, our IIS with our portal, our SharePoint.
Or the SFTP services.
Often after rebooting (patching OS) some services won't start itself.
Often the server is still running and the SQL-Services hung, or the IIS portal is not available because the service crashed.
Sure, you can buy expensive software for that, they can try restarting the services automatically.
But it would be enough, when I get a mail... Hey Varlox, stay up the IIS is not running, fix it :D

Vitaliy S.
Product Manager
Posts: 23171
Liked: 1600 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: monitor services/processes?

Post by Vitaliy S. » Sep 16, 2015 1:44 pm

Got it, maybe some predefined templates for these services would do the trick.

Varlox
Novice
Posts: 5
Liked: 4 times
Joined: Sep 16, 2015 7:31 am
Contact:

Re: monitor services/processes?

Post by Varlox » Apr 19, 2016 5:56 am

Hi again :)

after some monthes, we installed and configured VEEAM ONE in our env.
I'm looking now for monitoring services - like
SharePoint
SQL
IIS

It would be nice, that we can configure it with our help Vitaliy.

BR
Varlox

Vitaliy S.
Product Manager
Posts: 23171
Liked: 1600 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: monitor services/processes?

Post by Vitaliy S. » Apr 19, 2016 11:57 am

Varlox, this feature didn't make it to v9 release, as it was too late to develop it.

Varlox
Novice
Posts: 5
Liked: 4 times
Joined: Sep 16, 2015 7:31 am
Contact:

Re: monitor services/processes?

Post by Varlox » Apr 19, 2016 1:05 pm

Hi Vitaliy,
yes I know, but you wrote this here:
Vitaliy S. wrote:Sure we can do that, even via WMI it should be possible, the main question is scalability and how many VMs will have their services monitored. Thanks for the PS script example!
Is it possible to do this?

BR,

Vitaliy S.
Product Manager
Posts: 23171
Liked: 1600 times
Joined: Mar 30, 2009 9:13 am
Full Name: Vitaliy Safarov
Contact:

Re: monitor services/processes?

Post by Vitaliy S. » Apr 19, 2016 1:11 pm

Actually, I was confirming that your approach would work, but we need to work on this (write code for it). What you can try to do is to generate your own custom event in the vCenter Server based on your script above and then create an alarm in Veeam ONE based on the triggered event in the vCenter Server. Pretty complex workaround, but it might do the trick.

Iain_Green
Service Provider
Posts: 148
Liked: 8 times
Joined: Dec 05, 2014 2:13 pm
Full Name: Iain Green
Contact:

Re: monitor services/processes?

Post by Iain_Green » Jan 24, 2017 4:23 pm

Varlox wrote:Your always welcome.

In our case we have not more then 10 server for this special monitoring.
We want to know, is our SQL-Server running, our Oracle Server, our IIS with our portal, our SharePoint.
Or the SFTP services.
Often after rebooting (patching OS) some services won't start itself.
Often the server is still running and the SQL-Services hung, or the IIS portal is not available because the service crashed.
Sure, you can buy expensive software for that, they can try restarting the services automatically.
But it would be enough, when I get a mail... Hey Varlox, stay up the IIS is not running, fix it :D
Any news on this?

I am currently being asked to compare Veeam One to our existing monitoring system. Service monitoring is high on the list.
Many thanks

Iain Green

Shestakov
Veeam Software
Posts: 7039
Liked: 725 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: monitor services/processes?

Post by Shestakov » Jan 24, 2017 9:43 pm

Hello Iain,
There are no guest service monitoring yet, however, this feature might be available in the later releases.
Thanks!

zahradnik
Lurker
Posts: 1
Liked: never
Joined: Nov 21, 2017 8:23 pm
Full Name: Jan Zahradník
Contact:

Re: monitor services/processes?

Post by zahradnik » Nov 21, 2017 8:46 pm

Hello,
I would be also interested in custom monitoring (PING, availability of web page) or even possibility to write my own plugins to do custom check of my services. I know I can use different tools, but would like to have monitoring centralized.

Any roadmap so far?

Shestakov
Veeam Software
Posts: 7039
Liked: 725 times
Joined: May 21, 2014 11:03 am
Full Name: Nikita Shestakov
Location: Prague
Contact:

Re: monitor services/processes?

Post by Shestakov » Nov 22, 2017 11:06 am

Hello Jan and welcome to the community!
The features are not in the road map yet, but we may add them due to fair number of requests.
Could you name tools you are using for this kind of monitoring?
Thanks!

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest