Real-time performance monitoring and troubleshooting
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Posts: 14
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Joined: Jan 27, 2015 4:50 pm
Full Name: Hank Hill

Veeam One stuck Connecting to Service

Post by hmhill » Jul 30, 2015 8:57 pm

Running Veeam One monitor client, if I'm logged in with one account, popped right up and asked me for the One server. Then it sat on please wait for 5 minutes before telling me it can't connect. I've tried host name, FQDN and IP address. I've tried running the service with the local system and the Veeam Service Account. Reporter and Business View start up just fine. I reinstalled all Veeam One components just for grins. No love. Any ideas?

Product Manager
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Full Name: Nikita Shestakov
Location: Prague

Re: Veeam One stuck Connecting to Service

Post by Shestakov » Jul 30, 2015 10:37 pm

Hello Hank!
Are Veeam One client and server equally updated?
Did you try to contact Veeam technical support for the logs investigation? Thanks!

Vitaliy S.
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Full Name: Vitaliy Safarov

Re: Veeam One stuck Connecting to Service

Post by Vitaliy S. » Aug 02, 2015 6:22 pm

Are you able to connect from any other computer? Also what Veeam ONE server and Veeam ONE Monitor Client are you using?

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