Discussions related to using object storage as a backup target.
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azizm
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SOBR Off-loading - Slow Processing

Post by azizm »

Hey,

Just curious if anyone has ran into this or has a solution. Currently in the middle of a SOBR off-loading, it's processing at 10 MB/s and taking forever. Bottleneck is 'Source'.

WAN is 1G, LAN is 10G
Windows Server 2019 - Latest of 1809
24 Core - 224GB of RAM.
Local disks
My concurrent tasks are set at 20 items. CPU usage is at 5%, RAM usage is at 50GB (normal usually) and disk usage is at 5-10 MB/s.

I have a webex scheduled with Veeam later this week. Asking the forum as well.

Any ideas?

Thanks.
dalbertson
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Re: SOBR Off-loading - Slow Processing

Post by dalbertson »

Can you post your case #? Everything you described should be good. I’m glad you opened a case as well because it looks to be a local issue of some sorts.
Dustin Albertson | Director of Product Management - Cloud & Applications | Veeam Product Management, Alliances
azizm
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Re: SOBR Off-loading - Slow Processing

Post by azizm »

del
azizm
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Re: SOBR Off-loading - Slow Processing

Post by azizm »

dalbertson wrote: Mar 09, 2020 12:01 am Can you post your case #? Everything you described should be good. I’m glad you opened a case as well because it looks to be a local issue of some sorts.
Hey Dustin, my case # is 04046160.
dalbertson
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Re: SOBR Off-loading - Slow Processing

Post by dalbertson »

I’ll take a look at the logs and see what I can see. I’ll reply back in the morning as I’m in the U.S.
Dustin Albertson | Director of Product Management - Cloud & Applications | Veeam Product Management, Alliances
azizm
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Re: SOBR Off-loading - Slow Processing

Post by azizm »

Thank you.
dalbertson
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Re: SOBR Off-loading - Slow Processing

Post by dalbertson »

Hi Aziz,

I checked the logs but it is missing some of the required info. Couple of questions, Do you use a gateway proxy for offload? When you pull log files what options are you checking?
Dustin Albertson | Director of Product Management - Cloud & Applications | Veeam Product Management, Alliances
azizm
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Re: SOBR Off-loading - Slow Processing

Post by azizm »

Dustin,

I was told by support to upload the SOBR log folder located in C:\ProgramData\Veeam\Backup\SOBR-jobname on the Veeam server (none from the proxies).

We do have proxies, we use them for backup only and not offloading.
VictorC
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Re: SOBR Off-loading - Slow Processing

Post by VictorC »

We are having the same issue, max upload is 10MB and taking forever.

Do you have any updates that can help lead us in the right direction to fix this?
Gostev
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Re: SOBR Off-loading - Slow Processing

Post by Gostev »

In the case above, backup storage was found to be at its IOPS capacity, so it was the bottleneck also for the offload process.
bchoi
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Re: SOBR Off-loading - Slow Processing

Post by bchoi »

Could you share more information on the fix? Similar issue.
Gostev
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Re: SOBR Off-loading - Slow Processing

Post by Gostev »

The only possible fix is to get a faster backup storage :D can't hotfix the physics!
apolloxm
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Re: SOBR Off-loading - Slow Processing

Post by apolloxm »

Can you share the tool that we can check our IOPS capacity?
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Re: SOBR Off-loading - Slow Processing

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