Using object storage as a backup target
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JHuston
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Full Name: Jeff Huston
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Failure offloading to archive tier

Post by JHuston »

I setup offloading archive tier to Azure a while back and now that my jobs have hit their offload window from my Hot Azure tier (180 days), they are all failing with this error.

Code: Select all

Additional Details: Task failed. Error: This request is not authorized to perform this operation.
Agent failed to process method {LongTerm.GetRepositoryKey}.
I do have a case open but it's moving slow, case # 05026255. I wanted to reach out to the community to see if anyone has seen this error before and could provide some insight to move me along in fixing this?

It is Veeam V11 on the latest patch. Thanks in advance!

Natalia Lupacheva
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Re: Failure offloading to archive tier

Post by Natalia Lupacheva »

Hi Jeff,

Quickly checked if anyone posted similar problems, but it doesn't seem to be a common issue, so please keep working with Support.
If you're unhappy with your Support ticket, you can always escalate your case.

Thanks!

puderbaer
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Re: Failure offloading to archive tier

Post by puderbaer »

Hi Jeff,

has the problem been solved by Veeam Support in the meantime?
We are experiencing exactly the same issue.

Thanks

veremin
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Re: Failure offloading to archive tier

Post by veremin »

The OP did not pursue the investigation for unrelated reasons. Kindly, reach our support team and open your own ticket. Thanks!

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