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stmux
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Bizzare Behavior with Mailing

Post by stmux »

Veeam B&R 8.0.0.917 on 64Bit Server 2008 R2 SP1


We have 18 VMware VM backup jobs set in Veeam B&R 8. 6 are scheduled and 12 are manual. All are set to send mail after the backup runs. Most work except 03 and 04. 03 and 04 are two of the scheduled jobs. Right now 03 works. However, If I delete 04 completely and recreate it, it will begin sending mail after the backup completes. The strange thing is, 03 stops sending mail. If I delete 03 completely and recreate it, it will begin sending mail successfully after the backup completes and 04 will stop sending. W.T.H is going on here? I used to have problems with version 7 sending mail too. Never knew which one was going to work and never got it working correctly. Any insight into what is happening here with version 8?
Thanks,
mux
Shestakov
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Re: Bizzare Behavior with Mailing

Post by Shestakov »

Hello Jay,
What you are describing is definitely unexpected behaviour and log review is needed. Please contact Veeam technical support and provide support case number here for us.
Thanks.
stmux
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Re: Bizzare Behavior with Mailing

Post by stmux »

Can you direct me to the relevant log?
Thanks,
ja
dellock6
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Re: Bizzare Behavior with Mailing

Post by dellock6 »

Jay,
as soon as you open a ticket at cp.veeam.com support engineer will guide you through the upload of the relevant logs.
Thanks.
Luca Dell'Oca
Principal EMEA Cloud Architect @ Veeam Software

@dellock6
https://www.virtualtothecore.com/
vExpert 2011 -> 2022
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Shestakov
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Re: Bizzare Behavior with Mailing

Post by Shestakov »

Jay,
Logs can be found in Menu>Help>Support information. In the wizard you can choose desired Jobs, VMs or VBR server.
But as Luca mentioned, we recommend you to work on it jointly with a technical support engineer.
Thanks.
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