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ckent
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Cloud copy are showing as increments only ?

Post by ckent »

if i select a restore from my cloud connect the restore points are only showing as incrementals.
Image

is that normal ?
veremin
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Re: Cloud copy are showing as increments only ?

Post by veremin »

No. Have you tried to restore from these points? Thanks.
ckent
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Re: Cloud copy are showing as increments only ?

Post by ckent »

only as far as a guest file.
i did notice that it is only happeneing for a couple of VMs.
All the other VMS show a full and incremental.
i will remove the backup of the Vms which do not show a full and rerun the job.
veremin
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Re: Cloud copy are showing as increments only ?

Post by veremin »

Since those points are recoverable, I don't think you need to delete them.

What you can do instead is to initiate a new full backup or open a ticket with our support team and let them check whether it's nothing but a UI glitch or something more serious.

Thanks.
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