Possible localization bug

[mme@coretech.dk]

When restoring an item to a user that has a different language than English, the restored mail item goes to “Inbox” folder and not the localized Inbox folder – for Danish: Indbakke:

Restored items is transferred to folder Inbox:


But the primary Inbox is Indbakke:



So the user never sees the effect of the restored mail items.

[foggy]

Thanks, Morten, we'll take a look, however this looks like more a Veeam Explorer for Exchange issue to me.

[foggy]

Did you have Inbox folder prior the restore or it was created by VEX?

[Kostya]

Morten, these two screenshots show different messages.

Could you please answer these questions? Should help in understanding your issue:

• What is the subject of the test message?
• What was the original folder (when the backup job started) for this message?
• What were the steps/options for restore?

Thanks.

[mme@coretech.dk]

Sorry for late response.

The screenshots are different yes, the first shows the "Inbox" folder where I restored 2 mailitems, and the second shows "Indbakke" (Inbox in danish) where I have one mail left (so I started with 3 in total). The 2 mails from Indbox was deleted in Indbakke, and then later restored in the VEEAM Explorer to Inbox (this only showed the english names).

Also, I did'nt in fact have any folder called Inbox before I restored the mailitems, so seems like veeam have created the folder itself. And this Inbox folder is not the right Inbox folder = new mails arrive at Indbakke and not this new Inbox folder. I have not yet integrated the account with Outlook, so it could work there.

It was a trial office365 I tried on that just ended, so can't replicate it right now.

Anyone else experienced this ?

[Mike Resseler]

Morten,

Thanks for coming back to us with the explanation. Our team will certainly have a look at it. In the meantime we have an RC available if you want to try again (and open a new trial account ) veeam-backup-for-microsoft-office-365-f ... 38574.html

Cheers
Mike

[Mike Resseler]

Morten,

We don't seem to be able to succeed in reproducing this issue. I know you can't replicate it again (since it was a trial account) but if you have any memory of settings / parameters that you specifically used, it could be very helpful.

thanks
Mike