Comprehensive data protection for all workloads
Post Reply
rogerdu
Expert
Posts: 148
Liked: 11 times
Joined: Aug 20, 2013 1:16 pm
Full Name: Roger Dufour
Contact:

Console Connection Incredibly slow

Post by rogerdu »

In the last few days, when I try to connect using the console (either on the local system or remote) to the Veeam Backup server, it can take up to 30 minutes to connect. Usually, I'll get the small banner that says "This operation is taking longer than expected. Keep waiting, or click Cancel to terminate it." Of course... the Cancel button is inactive, so I can't cancel.

Are there some logs I could check to see if there is a problem? I can't determine if there are jobs running so I can restart the server itself... It wasn't always this slow, just started doing this in the last week.

System Specs: Windows 2012 R2 Standard, single vCPU VM, 8GB RAM, 2 drives (OS 60 GB, Data 100 GB, neither remotely close to full).

Suggestions for logs I can check out to determine the cause?

Thanks!
skrause
Veteran
Posts: 487
Liked: 105 times
Joined: Dec 08, 2014 2:58 pm
Full Name: Steve Krause
Contact:

Re: Console Connection Incredibly slow

Post by skrause »

Does windows task manager show high CPU/RAM utilization on the VBR server?
Steve Krause
Veeam Certified Architect
rogerdu
Expert
Posts: 148
Liked: 11 times
Joined: Aug 20, 2013 1:16 pm
Full Name: Roger Dufour
Contact:

Re: Console Connection Incredibly slow

Post by rogerdu »

skrause wrote:Does windows task manager show high CPU/RAM utilization on the VBR server?
13%/73% so its a bit busy, but not overloaded
rogerdu
Expert
Posts: 148
Liked: 11 times
Joined: Aug 20, 2013 1:16 pm
Full Name: Roger Dufour
Contact:

Re: Console Connection Incredibly slow

Post by rogerdu » 1 person likes this post

and a reboot saved the day... I was going to post a whole bunch of logs where it was having problems authenticating on the service.... but its Windows... reboot and see if the problem goes away...
Post Reply

Who is online

Users browsing this forum: Link State and 312 guests