Restoring from File to Tape jobs. Are really Full backups?

[jgarciaf]

Hello,

Case ID #01719698

I have Veeam9 and ESXi 5.1


I run backups to tape of a CIFs volumes stored on a netapp datastore.

I only run full backups on weekends, not Incremental backups.
Backups are completed succesfully.

The problem is with restore jobs.
Sometimes when I try to restore some folders from an specific date, Veeam requires 1 or more tapes that were written in other dates. For example, I try to restore a folder that were backed up in the last weekend of March; Veeam is requiring the tapes used in that weekend from March, but also requieres some tapes of the backup of January.

If backups are really full backups, I should have all my data in the tapes used in this job.

I don´t know why Veeam requires tapes from older backups.

This is a worrying situation because once Veeam requiered me a tape from a previous backup, but this tape was expired.

I´ve never have had this issue with other backup tools(for example Symantec Netbackup).

Has anyone had this problem?

Thank you for your help

BR

[Dima P.]

Hello Julio,

Can you clarify what are the media set creation options under the Media Pool properties? Do you use tape export on job completion? Thanks.

[veremin]

I'm wondering what happens if you start files restoration wizard and specify the latest backup set explicitly. Thanks.

[ruud smits]

just had a similar issue.
Want to restore a folder from yesterday, full backup completed fine.
And it's asking me for a tape from 6 months ago?!?!??!?!?!
What am I doing wrong?

[veremin]

Open a ticket with our support team. It's rather hard to speculate regarding the root cause of the described behaviour without seeing debug logs and corresponding infrastructure. Thanks.