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b1o
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Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o »

Hello,

I've downloaded the new release of VAL.
The OS I'm using are both Centos 6.7 and 6.8 but I'm facing a new error after installing the product veeam-release-el7-1.0-1.x86_64.rpm

when I launch the "VEEAM" command, I got :
"Error: Failed to connect to the port (127.0.0.1:3500)

I tried to start veeamservice, reinstall the VAL.
I don't know what to do...

Regards,
nielsengelen
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by nielsengelen »

Can you try "yum install veeam" and paste the output?
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b1o
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o »

Hi,
here it is

[root@VeeamBCK01 ~]# yum install veeam
Modules complémentaires chargés : fastestmirror, refresh-packagekit, security
Configuration du processus d'installation
Loading mirror speeds from cached hostfile
* base: miroir.univ-paris13.fr
* epel: vesta.informatik.rwth-aachen.de
* extras: centos.crazyfrogs.org
* updates: miroir.univ-paris13.fr
Le paquet veeam-1.0.0.944-1.el7.x86_64 est déjà installé dans sa dernière version
Rien à faire
nielsengelen
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by nielsengelen »

Can you paste the output on "service veeamservice start" ? And also try "netstat -pan | grep 3500" ?
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PTide
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by PTide »

Does /var/log/veeam/veeamsvc.log file exist?
b1o
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o »

Hi,
# service veeamservice start
veeamservice: service non reconnu
I also checked with "service --status-all" command and there's no veeamservice

# netstat -pan | grep 3500
# "No output"

Yes there's a veeamsvc.log, here's the output

Code: Select all

# cat /var/log/veeam/veeamsvc.log
[15.12.2016 15:00:28] <140345854244704> cli    | Initializing new log filter.
[15.12.2016 15:00:28] <140345854244704>        | ===============================                                =====================================================
[15.12.2016 15:00:28] <140345854244704> lpb    | {
[15.12.2016 15:00:28] <140345854244704> lpb    |   Veeam Agent for Linux: veeams                                ervice.
[15.12.2016 15:00:28] <140345854244704> lpb    |   Version: 1.0.0.944
[15.12.2016 15:00:28] <140345854244704> lpb    |   PID: 23502
[15.12.2016 15:00:28] <140345854244704> lpb    |   uname
[15.12.2016 15:00:28] <140345854244704> lpb    |     sysname : Linux
[15.12.2016 15:00:28] <140345854244704> lpb    |     release : 2.6.32-642.4.2.el                                6.x86_64
[15.12.2016 15:00:28] <140345854244704> lpb    |     version : #1 SMP Tue Aug 23                                 19:58:13 UTC 2016
[15.12.2016 15:00:28] <140345854244704> lpb    |     machine : x86_64
[15.12.2016 15:00:28] <140345854244704> lpb    |   cpuinfo
[15.12.2016 15:00:28] <140345854244704> lpb    |     processor  : 0
[15.12.2016 15:00:28] <140345854244704> lpb    |     vendor_id  : AuthenticAMD
[15.12.2016 15:00:28] <140345854244704> lpb    |     cpu family : 15
[15.12.2016 15:00:28] <140345854244704> lpb    |     model              : 104
[15.12.2016 15:00:28] <140345854244704> lpb    |     model name : AMD Turion(tm)                                 64 X2 Mobile Technology TL-60
[15.12.2016 15:00:28] <140345854244704> lpb    |     stepping   : 2
[15.12.2016 15:00:28] <140345854244704> lpb    |     cpu MHz            : 800.00                                0
[15.12.2016 15:00:28] <140345854244704> lpb    |     cache size : 512 KB
[15.12.2016 15:00:28] <140345854244704> lpb    |     physical id        : 0
[15.12.2016 15:00:28] <140345854244704> lpb    |     siblings   : 2
[15.12.2016 15:00:28] <140345854244704> lpb    |     core id            : 0
[15.12.2016 15:00:28] <140345854244704> lpb    |     cpu cores  : 2
[15.12.2016 15:00:28] <140345854244704> lpb    |     apicid             : 0
[15.12.2016 15:00:28] <140345854244704> lpb    |     initial apicid     : 0
[15.12.2016 15:00:28] <140345854244704> lpb    |     fpu                : yes
[15.12.2016 15:00:28] <140345854244704> lpb    |     fpu_exception      : yes
[15.12.2016 15:00:28] <140345854244704> lpb    |     cpuid level        : 1
[15.12.2016 15:00:28] <140345854244704> lpb    |     wp         : yes
[15.12.2016 15:00:28] <140345854244704> lpb    |     flags              : fpu vm                                e de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fx                                sr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm 3dnowext 3dnow rep_good extd                                _apicid pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy 3dnowprefetch lbrv
[15.12.2016 15:00:28] <140345854244704> lpb    |     bogomips   : 1595.99
[15.12.2016 15:00:28] <140345854244704> lpb    |     TLB size   : 1024 4K pages
[15.12.2016 15:00:28] <140345854244704> lpb    |     clflush size       : 64
[15.12.2016 15:00:28] <140345854244704> lpb    |     cache_alignment    : 64
[15.12.2016 15:00:28] <140345854244704> lpb    |     address sizes      : 40 bit                                s physical, 48 bits virtual
[15.12.2016 15:00:28] <140345854244704> lpb    |     power management: ts fid vi                                d ttp tm stc 100mhzsteps
[15.12.2016 15:00:28] <140345854244704> lpb    |     processor  : 1
[15.12.2016 15:00:28] <140345854244704> lpb    |     vendor_id  : AuthenticAMD
[15.12.2016 15:00:28] <140345854244704> lpb    |     cpu family : 15
[15.12.2016 15:00:28] <140345854244704> lpb    |     model              : 104
[15.12.2016 15:00:28] <140345854244704> lpb    |     model name : AMD Turion(tm)                                 64 X2 Mobile Technology TL-60
[15.12.2016 15:00:28] <140345854244704> lpb    |     stepping   : 2
[15.12.2016 15:00:28] <140345854244704> lpb    |     cpu MHz            : 800.00                                0
[15.12.2016 15:00:28] <140345854244704> lpb    |     cache size : 512 KB
[15.12.2016 15:00:28] <140345854244704> lpb    |     physical id        : 0
[15.12.2016 15:00:28] <140345854244704> lpb    |     siblings   : 2
[15.12.2016 15:00:28] <140345854244704> lpb    |     core id            : 1
[15.12.2016 15:00:28] <140345854244704> lpb    |     cpu cores  : 2
[15.12.2016 15:00:28] <140345854244704> lpb    |     apicid             : 1
[15.12.2016 15:00:28] <140345854244704> lpb    |     initial apicid     : 1
[15.12.2016 15:00:28] <140345854244704> lpb    |     fpu                : yes
[15.12.2016 15:00:28] <140345854244704> lpb    |     fpu_exception      : yes
[15.12.2016 15:00:28] <140345854244704> lpb    |     cpuid level        : 1
[15.12.2016 15:00:28] <140345854244704> lpb    |     wp         : yes
[15.12.2016 15:00:28] <140345854244704> lpb    |     flags              : fpu vm                                e de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fx                                sr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm 3dnowext 3dnow rep_good extd                                _apicid pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy 3dnowprefetch lbrv
[15.12.2016 15:00:28] <140345854244704> lpb    |     bogomips   : 1595.99
[15.12.2016 15:00:28] <140345854244704> lpb    |     TLB size   : 1024 4K pages
[15.12.2016 15:00:28] <140345854244704> lpb    |     clflush size       : 64
[15.12.2016 15:00:28] <140345854244704> lpb    |     cache_alignment    : 64
[15.12.2016 15:00:28] <140345854244704> lpb    |     address sizes      : 40 bit                                s physical, 48 bits virtual
[15.12.2016 15:00:28] <140345854244704> lpb    |     power management: ts fid vi                                d ttp tm stc 100mhzsteps
[15.12.2016 15:00:28] <140345854244704> lpb    |   meminfo
[15.12.2016 15:00:28] <140345854244704> lpb    |     MemTotal:        1921816 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     MemFree:          827808 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Buffers:           53108 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Cached:           710060 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     SwapCached:            0 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Active:           613608 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Inactive:         300068 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Active(anon):     150772 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Inactive(anon):     3236 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Active(file):     462836 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Inactive(file):   296832 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Unevictable:           0 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Mlocked:               0 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     SwapTotal:       3866620 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     SwapFree:        3866620 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Dirty:                12 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Writeback:             0 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     AnonPages:        150664 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Mapped:            68336 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Shmem:              3504 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Slab:             112980 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     SReclaimable:      43596 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     SUnreclaim:        69384 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     KernelStack:        4688 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     PageTables:        28732 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     NFS_Unstable:          0 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Bounce:                0 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     WritebackTmp:          0 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     CommitLimit:     4827528 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     Committed_AS:     701504 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     VmallocTotal:   34359738367                                 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     VmallocUsed:       79352 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     VmallocChunk:   34359637492                                 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     HardwareCorrupted:     0 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     AnonHugePages:     26624 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     HugePages_Total:       0
[15.12.2016 15:00:28] <140345854244704> lpb    |     HugePages_Free:        0
[15.12.2016 15:00:28] <140345854244704> lpb    |     HugePages_Rsvd:        0
[15.12.2016 15:00:28] <140345854244704> lpb    |     HugePages_Surp:        0
[15.12.2016 15:00:28] <140345854244704> lpb    |     Hugepagesize:       2048 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     DirectMap4k:        6872 kB
[15.12.2016 15:00:28] <140345854244704> lpb    |     DirectMap2M:     1957888 kB
[15.12.2016 15:00:28] <140345854244704> lpb    | }
[15.12.2016 15:00:28] <140345854244704> lpbsvc | Main thread has started.
[15.12.2016 15:00:28] <140345854244704>        | Waiting for Ctrl-C processing t                                hread...
[15.12.2016 15:00:28] <140345852081920>        | Thread started. Thread id: 1403                                45852081920, parent id: 140345854244704, role: Ctrl-C thread
[15.12.2016 15:00:28] <140345854244704>        | Ctrl-C thread has been started.                                 ID: [23502]
[15.12.2016 15:00:28] <140345854244704> lpbsvc | Starting server.
[15.12.2016 15:00:28] <140345854244704> lpbcore|   Creating database file [/var/                                lib/veeam/veeam_db.sqlite], script path [/usr/share/veeam/lpb_scheme.sql].
[15.12.2016 15:00:28] <140345854244704> lpbcore|   Creating database file [/var/                                lib/veeam/veeam_db.sqlite], script path [/usr/share/veeam/lpb_scheme.sql]. ok.
[15.12.2016 15:00:28] <140345854244704>        |   Loading upgrade script '/usr/                                share/veeam/lpb_upgrade_scheme.sql'.
[15.12.2016 15:00:28] <140345854244704> lpbcore|   Executing upgrade query ( fro                                m version '2' to '3' ).
[15.12.2016 15:00:28] <140345854244704> lpbcore|   > 'BEGIN;
[15.12.2016 15:00:28] <140345854244704> lpbcore|        ALTER TABLE JobSessions                                 ADD COLUMN retried_session_id DEFAULT NULL;
[15.12.2016 15:00:28] <140345854244704> lpbcore|   COMMIT;
'15.12.2016 15:00:28] <140345854244704> lpbcore|
[15.12.2016 15:00:28] <140345854244704> lpbcore|   Executing upgrade query ( fro                                m version '3' to '4' ).
[15.12.2016 15:00:28] <140345854244704> lpbcore|   > 'BEGIN;
[15.12.2016 15:00:28] <140345854244704> lpbcore|        ALTER TABLE "ObjectsInJo                                bs" ADD COLUMN "hint" TEXT DEFAULT NULL;
[15.12.2016 15:00:28] <140345854244704> lpbcore|   COMMIT;
'15.12.2016 15:00:28] <140345854244704> lpbcore|
[15.12.2016 15:00:28] <140345854244704> lpbcore|   Executing upgrade query ( fro                                m version '4' to '5' ).
[15.12.2016 15:00:28] <140345854244704> lpbcore|   > 'BEGIN;
[15.12.2016 15:00:28] <140345854244704> lpbcore|        ALTER TABLE "BackupStora                                ges" ADD COLUMN "modif_time_utc" DATETIME DEFAULT 0;
'15.12.2016 15:00:28] <140345854244704> lpbcore|   COMMIT;
[15.12.2016 15:00:28] <140345854244704> lpbcore|   SQL user version: 5.
[15.12.2016 15:00:28] <140345854244704> lpbcore|   Cleaning orphaned sessions.
[15.12.2016 15:00:28] <140345773913856>        | Thread started. Thread id: 1403                                45773913856, parent id: 140345854244704, role: VRPC server thread
[15.12.2016 15:00:28] <140345773913856> net    | Veeam RPC server started.
[15.12.2016 15:00:28] <140345773913856> net    | Selected vRPC port: '3500'.
[15.12.2016 15:00:28] <140345773913856> net    | Listening vRPC port '3500'.
[15.12.2016 15:00:28] <140345854244704> lpbsvc | Server started on port [3500].
[15.12.2016 15:07:07] <140345852081920>        | WARN|POSIX: Received CTRL-C sig                                nal.
[15.12.2016 15:07:07] <140345852081920>        | Processing CtrlC signal.
[15.12.2016 15:07:07] <140345852081920>        | Thread finished. Role: 'Ctrl-C                                 thread'.
[15.12.2016 15:07:08] <140345773913856> net    | Terminating by stop event.
[15.12.2016 15:07:08] <140345773913856> net    | Stopping client sessions.
[15.12.2016 15:07:08] <140345773913856> net    | Veeam RPC server stopped.
[15.12.2016 15:07:08] <140345773913856>        | Thread finished. Role: 'VRPC se                                rver thread'.
[15.12.2016 15:07:08] <140345854244704> lpbsvc | Disposing clients manager.
[15.12.2016 15:07:08] <140345854244704> lpbsvc | Server is stopped.
[15.12.2016 15:07:18] <140668403840864> cli    | Initializing new log filter.
[15.12.2016 15:07:18] <140668403840864>        | ===============================                                =====================================================
[15.12.2016 15:07:18] <140668403840864> lpb    | {
[15.12.2016 15:07:18] <140668403840864> lpb    |   Veeam Agent for Linux: veeams                                ervice.
[15.12.2016 15:07:18] <140668403840864> lpb    |   Version: 1.0.0.944
[15.12.2016 15:07:18] <140668403840864> lpb    |   PID: 23543
[15.12.2016 15:07:18] <140668403840864> lpb    |   uname
[15.12.2016 15:07:18] <140668403840864> lpb    |     sysname : Linux
[15.12.2016 15:07:18] <140668403840864> lpb    |     release : 2.6.32-642.4.2.el                                6.x86_64
[15.12.2016 15:07:18] <140668403840864> lpb    |     version : #1 SMP Tue Aug 23                                 19:58:13 UTC 2016
[15.12.2016 15:07:18] <140668403840864> lpb    |     machine : x86_64
[15.12.2016 15:07:18] <140668403840864> lpb    |   cpuinfo
[15.12.2016 15:07:18] <140668403840864> lpb    |     processor  : 0
[15.12.2016 15:07:18] <140668403840864> lpb    |     vendor_id  : AuthenticAMD
[15.12.2016 15:07:18] <140668403840864> lpb    |     cpu family : 15
[15.12.2016 15:07:18] <140668403840864> lpb    |     model              : 104
[15.12.2016 15:07:18] <140668403840864> lpb    |     model name : AMD Turion(tm)                                 64 X2 Mobile Technology TL-60
[15.12.2016 15:07:18] <140668403840864> lpb    |     stepping   : 2
[15.12.2016 15:07:18] <140668403840864> lpb    |     cpu MHz            : 800.00                                0
[15.12.2016 15:07:18] <140668403840864> lpb    |     cache size : 512 KB
[15.12.2016 15:07:18] <140668403840864> lpb    |     physical id        : 0
[15.12.2016 15:07:18] <140668403840864> lpb    |     siblings   : 2
[15.12.2016 15:07:18] <140668403840864> lpb    |     core id            : 0
[15.12.2016 15:07:18] <140668403840864> lpb    |     cpu cores  : 2
[15.12.2016 15:07:18] <140668403840864> lpb    |     apicid             : 0
[15.12.2016 15:07:18] <140668403840864> lpb    |     initial apicid     : 0
[15.12.2016 15:07:18] <140668403840864> lpb    |     fpu                : yes
[15.12.2016 15:07:18] <140668403840864> lpb    |     fpu_exception      : yes
[15.12.2016 15:07:18] <140668403840864> lpb    |     cpuid level        : 1
[15.12.2016 15:07:18] <140668403840864> lpb    |     wp         : yes
[15.12.2016 15:07:18] <140668403840864> lpb    |     flags              : fpu vm                                e de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fx                                sr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm 3dnowext 3dnow rep_good extd                                _apicid pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy 3dnowprefetch lbrv
[15.12.2016 15:07:18] <140668403840864> lpb    |     bogomips   : 1595.99
[15.12.2016 15:07:18] <140668403840864> lpb    |     TLB size   : 1024 4K pages
[15.12.2016 15:07:18] <140668403840864> lpb    |     clflush size       : 64
[15.12.2016 15:07:18] <140668403840864> lpb    |     cache_alignment    : 64
[15.12.2016 15:07:18] <140668403840864> lpb    |     address sizes      : 40 bit                                s physical, 48 bits virtual
[15.12.2016 15:07:18] <140668403840864> lpb    |     power management: ts fid vi                                d ttp tm stc 100mhzsteps
[15.12.2016 15:07:18] <140668403840864> lpb    |     processor  : 1
[15.12.2016 15:07:18] <140668403840864> lpb    |     vendor_id  : AuthenticAMD
[15.12.2016 15:07:18] <140668403840864> lpb    |     cpu family : 15
[15.12.2016 15:07:18] <140668403840864> lpb    |     model              : 104
[15.12.2016 15:07:18] <140668403840864> lpb    |     model name : AMD Turion(tm)                                 64 X2 Mobile Technology TL-60
[15.12.2016 15:07:18] <140668403840864> lpb    |     stepping   : 2
[15.12.2016 15:07:18] <140668403840864> lpb    |     cpu MHz            : 800.00                                0
[15.12.2016 15:07:18] <140668403840864> lpb    |     cache size : 512 KB
[15.12.2016 15:07:18] <140668403840864> lpb    |     physical id        : 0
[15.12.2016 15:07:18] <140668403840864> lpb    |     siblings   : 2
[15.12.2016 15:07:18] <140668403840864> lpb    |     core id            : 1
[15.12.2016 15:07:18] <140668403840864> lpb    |     cpu cores  : 2
[15.12.2016 15:07:18] <140668403840864> lpb    |     apicid             : 1
[15.12.2016 15:07:18] <140668403840864> lpb    |     initial apicid     : 1
[15.12.2016 15:07:18] <140668403840864> lpb    |     fpu                : yes
[15.12.2016 15:07:18] <140668403840864> lpb    |     fpu_exception      : yes
[15.12.2016 15:07:18] <140668403840864> lpb    |     cpuid level        : 1
[15.12.2016 15:07:18] <140668403840864> lpb    |     wp         : yes
[15.12.2016 15:07:18] <140668403840864> lpb    |     flags              : fpu vm                                e de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush mmx fx                                sr sse sse2 ht syscall nx mmxext fxsr_opt rdtscp lm 3dnowext 3dnow rep_good extd                                _apicid pni cx16 lahf_lm cmp_legacy svm extapic cr8_legacy 3dnowprefetch lbrv
[15.12.2016 15:07:18] <140668403840864> lpb    |     bogomips   : 1595.99
[15.12.2016 15:07:18] <140668403840864> lpb    |     TLB size   : 1024 4K pages
[15.12.2016 15:07:18] <140668403840864> lpb    |     clflush size       : 64
[15.12.2016 15:07:18] <140668403840864> lpb    |     cache_alignment    : 64
[15.12.2016 15:07:18] <140668403840864> lpb    |     address sizes      : 40 bit                                s physical, 48 bits virtual
[15.12.2016 15:07:18] <140668403840864> lpb    |     power management: ts fid vi                                d ttp tm stc 100mhzsteps
[15.12.2016 15:07:18] <140668403840864> lpb    |   meminfo
[15.12.2016 15:07:18] <140668403840864> lpb    |     MemTotal:        1921816 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     MemFree:          805296 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Buffers:           53272 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Cached:           710464 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     SwapCached:            0 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Active:           639476 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Inactive:         295972 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Active(anon):     171972 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Inactive(anon):     3240 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Active(file):     467504 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Inactive(file):   292732 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Unevictable:           0 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Mlocked:               0 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     SwapTotal:       3866620 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     SwapFree:        3866620 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Dirty:                32 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Writeback:             0 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     AnonPages:        171656 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Mapped:            69040 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Shmem:              3508 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Slab:             112948 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     SReclaimable:      43632 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     SUnreclaim:        69316 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     KernelStack:        4720 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     PageTables:        29152 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     NFS_Unstable:          0 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Bounce:                0 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     WritebackTmp:          0 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     CommitLimit:     4827528 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     Committed_AS:     726100 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     VmallocTotal:   34359738367                                 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     VmallocUsed:       79352 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     VmallocChunk:   34359637492                                 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     HardwareCorrupted:     0 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     AnonHugePages:     45056 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     HugePages_Total:       0
[15.12.2016 15:07:18] <140668403840864> lpb    |     HugePages_Free:        0
[15.12.2016 15:07:18] <140668403840864> lpb    |     HugePages_Rsvd:        0
[15.12.2016 15:07:18] <140668403840864> lpb    |     HugePages_Surp:        0
[15.12.2016 15:07:18] <140668403840864> lpb    |     Hugepagesize:       2048 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     DirectMap4k:        6872 kB
[15.12.2016 15:07:18] <140668403840864> lpb    |     DirectMap2M:     1957888 kB
[15.12.2016 15:07:18] <140668403840864> lpb    | }
[15.12.2016 15:07:18] <140668403840864> lpbsvc | Main thread has started.
[15.12.2016 15:07:18] <140668403840864>        | Waiting for Ctrl-C processing t                                hread...
[15.12.2016 15:07:18] <140668401678080>        | Thread started. Thread id: 1406                                68401678080, parent id: 140668403840864, role: Ctrl-C thread
[15.12.2016 15:07:18] <140668403840864>        | Ctrl-C thread has been started.                                 ID: [23543]
[15.12.2016 15:07:18] <140668403840864> lpbsvc | Starting server.
[15.12.2016 15:07:18] <140668403840864>        |   Loading upgrade script '/usr/                                share/veeam/lpb_upgrade_scheme.sql'.
[15.12.2016 15:07:18] <140668403840864> lpbcore|   SQL user version: 5.
[15.12.2016 15:07:18] <140668403840864> lpbcore|   Cleaning orphaned sessions.
[15.12.2016 15:07:18] <140668391188224>        | Thread started. Thread id: 1406                                68391188224, parent id: 140668403840864, role: VRPC server thread
[15.12.2016 15:07:18] <140668391188224> net    | Veeam RPC server started.
[15.12.2016 15:07:18] <140668391188224> net    | Selected vRPC port: '3500'.
[15.12.2016 15:07:18] <140668391188224> net    | Listening vRPC port '3500'.
[15.12.2016 15:07:18] <140668403840864> lpbsvc | Server started on port [3500].
[15.12.2016 15:07:28] <140668401678080>        | WARN|POSIX: Received CTRL-C sig                                nal.
[15.12.2016 15:07:28] <140668401678080>        | Processing CtrlC signal.
[15.12.2016 15:07:28] <140668401678080>        | Thread finished. Role: 'Ctrl-C                                 thread'.
[15.12.2016 15:07:29] <140668391188224> net    | Terminating by stop event.
[15.12.2016 15:07:29] <140668391188224> net    | Stopping client sessions.
[15.12.2016 15:07:29] <140668391188224> net    | Veeam RPC server stopped.
[15.12.2016 15:07:29] <140668391188224>        | Thread finished. Role: 'VRPC se                                rver thread'.
[15.12.2016 15:07:29] <140668403840864> lpbsvc | Disposing clients manager.
[15.12.2016 15:07:29] <140668403840864> lpbsvc | Server is stopped.

Thanks,
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by nielsengelen »

It seems the service didn't install correctly. Can you please try to do a proper re-install?

yum remove veeam veeamsnap
yum clean all
yum install veeam
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o »

I've done it, same result
:|

Notice that I've reboot between uninstall and reinstall.

here's an output of veeamconfig.log just after a reinstallation

Code: Select all

cat /var/log/veeam/config/veeamconfig.log
[16.12.2016 11:26:56] <139828393391968> cli    | Initializing new log filter.
[16.12.2016 11:26:56] <139828393391968>        | ====================================================================================
[16.12.2016 11:26:56] <139828393391968> lpb    | {
[16.12.2016 11:26:56] <139828393391968> lpb    |   Veeam Agent for Linux: veeam.
[16.12.2016 11:26:56] <139828393391968> lpb    |   Version: 1.0.0.944
[16.12.2016 11:26:56] <139828393391968> lpb    |   PID: 10978
[16.12.2016 11:26:56] <139828393391968> lpb    |   uname
[16.12.2016 11:26:56] <139828393391968> lpb    |     sysname : Linux
[16.12.2016 11:26:56] <139828393391968> lpb    |     release : 2.6.32-642.11.1.el6.x86_64
[16.12.2016 11:26:56] <139828393391968> lpb    |     version : #1 SMP Fri Nov 18 19:25:05 UTC 2016
[16.12.2016 11:26:56] <139828393391968> lpb    |     machine : x86_64
[16.12.2016 11:26:56] <139828393391968> lpb    | }
[16.12.2016 11:26:56] <139828393391968> lpbcore| Connecting to veeam service...
[16.12.2016 11:26:56] <139828393391968>        |   Trying to connect to the endpoint [127.0.0.1:3500]
[16.12.2016 11:26:56] <139828393391968>        |   Connection status: system:111 ( Connection refused ).
[16.12.2016 11:26:56] <139828393391968> lpbcore| Connecting to veeam service... Failed.
[16.12.2016 11:26:56] <139828393391968> lpbconf| ERR |Main thread has failed.
[16.12.2016 11:26:56] <139828393391968> lpbconf| >>  |Failed to connect to the port [127.0.0.1:3500].
[16.12.2016 11:26:56] <139828393391968> lpbconf| >>  |--tr:Failed to connect to target endpoint.
[16.12.2016 11:26:56] <139828393391968> lpbconf| >>  |An exception was thrown from thread [139828393391968].

There's no veeamsvc.log now, I'm rebooting at that point...
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by nielsengelen »

Somehow the veeamservice isn't starting. It might be best to open up a support case and use a webex to find a solution.

Do you have the following files:
/etc/init.d/veeamservice
/etc/rc0.d/K01veeamservice
/etc/rc1.d/K01veeamservice
/etc/rc2.d/S03veeamservice
/etc/rc3.d/S03veeamservice
/etc/rc4.d/S03veeamservice
/etc/rc5.d/S03veeamservice
/etc/rc6.d/K01veeamservice
/usr/sbin/veeamservice

What happens if u try /etc/init.d/veeamservice start ?
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o »

None of those except /usr/sbin/veeamservice

when I launch /etc/init.d/veeamservice start :
bash: /etc/init.d/veeamservice: Aucun fichier ou dossier de ce type
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by nielsengelen »

This means something went wrong with the installation. Do you still have the logs from the yum install?

Could you try to install the following as well (if not already present): yum install -y system-config-services

And then re-install veeam?
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o »

here's yum's log

Code: Select all

Dec 15 14:13:14 Installed: veeamsnap-1.0.0.944-1.noarch
Dec 15 14:13:17 Installed: veeam-1.0.0.944-1.el7.x86_64
Dec 15 14:44:26 Installed: veeamsnap-1.0.0.944-1.noarch
Dec 15 14:44:29 Installed: veeam-1.0.0.944-1.el7.x86_64
Dec 15 16:10:31 Updated: openssl-1.0.1e-48.el6_8.3.x86_64
Dec 15 16:10:32 Updated: nss-util-3.21.3-1.el6_8.x86_64
Dec 15 16:10:33 Updated: nss-sysinit-3.21.3-2.el6_8.x86_64
Dec 15 16:10:35 Updated: nss-3.21.3-2.el6_8.x86_64
Dec 15 16:10:37 Updated: grep-2.20-5.el6_8.x86_64
Dec 15 16:10:38 Updated: libuuid-2.17.2-12.24.el6_8.1.x86_64
Dec 15 16:10:38 Updated: libblkid-2.17.2-12.24.el6_8.1.x86_64
Dec 15 16:10:39 Updated: expat-2.0.1-13.el6_8.x86_64
Dec 15 16:10:40 Updated: httpd-tools-2.2.15-55.el6.centos.2.x86_64
Dec 15 16:10:42 Updated: nss-tools-3.21.3-2.el6_8.x86_64
Dec 15 16:10:43 Updated: 32:bind-libs-9.8.2-0.47.rc1.el6_8.3.x86_64
Dec 15 16:10:44 Updated: 32:bind-utils-9.8.2-0.47.rc1.el6_8.3.x86_64
Dec 15 16:10:47 Updated: ipa-python-3.0.0-50.el6.centos.3.x86_64
Dec 15 16:10:48 Updated: libtirpc-0.2.1-11.el6_8.x86_64
Dec 15 16:10:49 Updated: libudev-147-2.73.el6_8.2.x86_64
Dec 15 16:10:56 Updated: kernel-firmware-2.6.32-642.11.1.el6.noarch
Dec 15 16:11:10 Installed: kernel-2.6.32-642.11.1.el6.x86_64
Dec 15 16:11:13 Updated: udev-147-2.73.el6_8.2.x86_64
Dec 15 16:11:17 Updated: util-linux-ng-2.17.2-12.24.el6_8.1.x86_64
Dec 15 16:11:20 Updated: policycoreutils-2.0.83-30.1.el6_8.x86_64
Dec 15 16:11:23 Updated: selinux-policy-3.7.19-292.el6_8.2.noarch
Dec 15 16:11:26 Updated: 1:nfs-utils-1.2.3-70.el6_8.2.x86_64
Dec 15 16:11:27 Updated: ipa-client-3.0.0-50.el6.centos.3.x86_64
Dec 15 16:13:03 Updated: selinux-policy-targeted-3.7.19-292.el6_8.2.noarch
Dec 15 16:13:04 Updated: libgudev1-147-2.73.el6_8.2.x86_64
Dec 15 16:13:07 Updated: httpd-2.2.15-55.el6.centos.2.x86_64
Dec 15 16:13:27 Updated: firefox-45.5.1-1.el6.centos.x86_64
Dec 15 16:13:29 Updated: libarchive-2.8.3-7.el6_8.x86_64
Dec 15 16:13:30 Updated: 1:wpa_supplicant-0.7.3-8.el6_8.1.x86_64
Dec 15 16:13:32 Updated: tzdata-java-2016j-1.el6.noarch
Dec 15 16:13:34 Updated: sudo-1.8.6p3-25.el6_8.x86_64
Dec 15 16:13:38 Updated: kernel-headers-2.6.32-642.11.1.el6.x86_64
Dec 15 16:13:44 Updated: tzdata-2016j-1.el6.noarch
Dec 15 16:13:45 Updated: libgcrypt-1.4.5-12.el6_8.x86_64
Dec 15 16:13:47 Updated: kexec-tools-2.0.0-300.el6_8.1.x86_64
Dec 15 16:14:16 Installed: kernel-devel-2.6.32-642.11.1.el6.x86_64
Dec 16 10:25:29 Installed: veeamsnap-1.0.0.944-1.noarch
Dec 16 10:25:32 Installed: veeam-1.0.0.944-1.el7.x86_64
Dec 16 10:54:04 Erased: veeam
Dec 16 10:57:52 Erased: veeamsnap
Dec 16 11:15:16 Installed: veeamsnap-1.0.0.944-1.noarch
Dec 16 11:15:19 Installed: veeam-1.0.0.944-1.el7.x86_64

system-config-services already installed
Do you think I should remove veeam before reinstalling as I did earlier ?
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by nielsengelen »

I would advise to contact support as somehow certain files were not installed and they can have a look at why this happened. Might be related to selinux, permission issues,...
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o »

OK I'm gonna try a reinstall... You never know!

Thanks a lot for your time.

Will be back if I got an answer.
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by PTide »

I doubt it's SElinux issue - we have never had any problems with it. Please open a case with support team.
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o »

case open...
will send a feedback soon
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by PTide »

Can I have your case ID please?
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o »

Case # 02012181

Seems to be the wrong version
I have Centos 6 and try to install a 7 !!!!!
:oops:

just trying the 6 one
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by b1o » 1 person likes this post

That Works....

Thanks for your help.
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by artravis77 »

Centos 6.7 and 6.8 but I'm facing a new error after installing the product veeam-release-el7-1.0-1.x86_64.rpm

the rpm that you are installing is for CentOS 7,identified by the el7 of the rpm, if I am wrong some let me know.
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by nielsengelen »

Which error are you facing now?
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by CatSpirent »

It isn't mentioned here though you may have already addressed it, but your first comment mentions you are installing an EL7 rpm on an EL6 OS. Will that make a difference, or was that just a typo?
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Re: Veeam Agent Linux: Error: Failed to connect to the port

Post by PTide »

There is el6 package for CentOS 6 and a separate el7 package for CentOS 7, those two cannot substitute each other.

Thanks
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[MERGED] Ubuntu issue

Post by cladmonitor »

Install goes fine but using commands $ veeam or $ veeamconfig ends in a time out after about 45 seconds, error is " Error: Failed to connect to the port [127.0.0.1:3500]. "

Troubleshooting details:
- Ubuntu 14.04.5 LTS
- reinstalled vaeeam/veeamsnap
- veeamservice is running
- I can verify that it is accepting requests at 127.0.0.1:3500
- here is veeamconfig.log

Code: Select all

[15.02.2017 15:40:32] <139867313477568> cli    | Initializing new log filter.
[15.02.2017 15:40:32] <139867313477568>        | ====================================================================================
[15.02.2017 15:40:32] <139867313477568> lpb    | {
[15.02.2017 15:40:32] <139867313477568> lpb    |   Veeam Agent for Linux: veeam.
[15.02.2017 15:40:32] <139867313477568> lpb    |   Version: 1.0.0.944
[15.02.2017 15:40:32] <139867313477568> lpb    |   PID: 1473
[15.02.2017 15:40:32] <139867313477568> lpb    |   uname
[15.02.2017 15:40:32] <139867313477568> lpb    |     sysname : Linux
[15.02.2017 15:40:32] <139867313477568> lpb    |     release : 2.6.32-042stab113.21
[15.02.2017 15:40:32] <139867313477568> lpb    |     version : #1 SMP Wed Mar 23 11:05:25 MSK 2016
[15.02.2017 15:40:32] <139867313477568> lpb    |     machine : x86_64
[15.02.2017 15:40:32] <139867313477568> lpb    | }
[15.02.2017 15:40:32] <139867313477568> lpbcore| Connecting to veeam service...
[15.02.2017 15:40:32] <139867313477568>        |   Trying to connect to the endpoint [127.0.0.1:3500]
[15.02.2017 15:46:31] <140680899602368> cli    | Initializing new log filter.
[15.02.2017 15:46:31] <140680899602368>        | ====================================================================================
[15.02.2017 15:46:31] <140680899602368> lpb    | {
[15.02.2017 15:46:31] <140680899602368> lpb    |   Veeam Agent for Linux: veeam.
[15.02.2017 15:46:31] <140680899602368> lpb    |   Version: 1.0.0.944
[15.02.2017 15:46:31] <140680899602368> lpb    |   PID: 1538
[15.02.2017 15:46:31] <140680899602368> lpb    |   uname
[15.02.2017 15:46:31] <140680899602368> lpb    |     sysname : Linux
[15.02.2017 15:46:31] <140680899602368> lpb    |     release : 2.6.32-042stab113.21
[15.02.2017 15:46:31] <140680899602368> lpb    |     version : #1 SMP Wed Mar 23 11:05:25 MSK 2016
[15.02.2017 15:46:31] <140680899602368> lpb    |     machine : x86_64
[15.02.2017 15:46:31] <140680899602368> lpb    | }
[15.02.2017 15:46:31] <140680899602368> lpbcore| Connecting to veeam service...
[15.02.2017 15:46:31] <140680899602368>        |   Trying to connect to the endpoint [127.0.0.1:3500]
[15.02.2017 15:47:34] <140680899602368>        |   Connection status: system:110 ( Connection timed out ).
[15.02.2017 15:47:34] <140680899602368> lpbcore| Connecting to veeam service... Failed.
[15.02.2017 15:47:34] <140680899602368> lpbconf| ERR |Main thread has failed.
[15.02.2017 15:47:34] <140680899602368> lpbconf| >>  |Failed to connect to the port [127.0.0.1:3500].
[15.02.2017 15:47:34] <140680899602368> lpbconf| >>  |--tr:Failed to connect to target endpoint.
[15.02.2017 15:47:34] <140680899602368> lpbconf| >>  |An exception was thrown from thread [140680899602368].
- here is the veeamsvc.log

Code: Select all

[15.02.2017 15:55:02] <140573103462336> cli    | Initializing new log filter.
[15.02.2017 15:55:02] <140573103462336>        | ====================================================================================
[15.02.2017 15:55:02] <140573103462336> lpb    | {
[15.02.2017 15:55:02] <140573103462336> lpb    |   Veeam Agent for Linux: veeamservice.
[15.02.2017 15:55:02] <140573103462336> lpb    |   Version: 1.0.0.944
[15.02.2017 15:55:02] <140573103462336> lpb    |   PID: 1650
[15.02.2017 15:55:02] <140573103462336> lpb    |   uname
[15.02.2017 15:55:02] <140573103462336> lpb    |     sysname : Linux
[15.02.2017 15:55:02] <140573103462336> lpb    |     release : 2.6.32-042stab113.21
[15.02.2017 15:55:02] <140573103462336> lpb    |     version : #1 SMP Wed Mar 23 11:05:25 MSK 2016
[15.02.2017 15:55:02] <140573103462336> lpb    |     machine : x86_64
[15.02.2017 15:55:02] <140573103462336> lpb    |   cpuinfo
[15.02.2017 15:55:02] <140573103462336> lpb    |     processor  : 0
[15.02.2017 15:55:02] <140573103462336> lpb    |     vendor_id  : GenuineIntel
[15.02.2017 15:55:02] <140573103462336> lpb    |     cpu family : 6
[15.02.2017 15:55:02] <140573103462336> lpb    |     model              : 60
[15.02.2017 15:55:02] <140573103462336> lpb    |     model name : Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50GHz
[15.02.2017 15:55:02] <140573103462336> lpb    |     stepping   : 3
[15.02.2017 15:55:02] <140573103462336> lpb    |     microcode  : 9
[15.02.2017 15:55:02] <140573103462336> lpb    |     cpu MHz            : 2187.713
[15.02.2017 15:55:02] <140573103462336> lpb    |     cache size : 8192 KB
[15.02.2017 15:55:02] <140573103462336> lpb    |     physical id        : 0
[15.02.2017 15:55:02] <140573103462336> lpb    |     siblings   : 8
[15.02.2017 15:55:02] <140573103462336> lpb    |     core id            : 0
[15.02.2017 15:55:02] <140573103462336> lpb    |     cpu cores  : 4
[15.02.2017 15:55:02] <140573103462336> lpb    |     apicid             : 0
[15.02.2017 15:55:02] <140573103462336> lpb    |     initial apicid     : 0
[15.02.2017 15:55:02] <140573103462336> lpb    |     fpu                : yes
[15.02.2017 15:55:02] <140573103462336> lpb    |     fpu_exception      : yes
[15.02.2017 15:55:02] <140573103462336> lpb    |     cpuid level        : 13
[15.02.2017 15:55:02] <140573103462336> lpb    |     wp         : yes
[15.02.2017 15:55:02] <140573103462336> lpb    |     flags              : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf cpuid_faulting pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm arat epb pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase bmi1 hle avx2 smep bmi2 erms invpcid rtm xsaveopt
[15.02.2017 15:55:02] <140573103462336> lpb    |     bogomips   : 7000.68
[15.02.2017 15:55:02] <140573103462336> lpb    |     clflush size       : 64
[15.02.2017 15:55:02] <140573103462336> lpb    |     cache_alignment    : 64
[15.02.2017 15:55:02] <140573103462336> lpb    |     address sizes      : 39 bits physical, 48 bits virtual
[15.02.2017 15:55:02] <140573103462336> lpb    |     power management:
[15.02.2017 15:55:02] <140573103462336> lpb    |     processor  : 1
[15.02.2017 15:55:02] <140573103462336> lpb    |     vendor_id  : GenuineIntel
[15.02.2017 15:55:02] <140573103462336> lpb    |     cpu family : 6
[15.02.2017 15:55:02] <140573103462336> lpb    |     model              : 60
[15.02.2017 15:55:02] <140573103462336> lpb    |     model name : Intel(R) Xeon(R) CPU E3-1270 v3 @ 3.50GHz
[15.02.2017 15:55:02] <140573103462336> lpb    |     stepping   : 3
[15.02.2017 15:55:02] <140573103462336> lpb    |     microcode  : 9
[15.02.2017 15:55:02] <140573103462336> lpb    |     cpu MHz            : 2187.713
[15.02.2017 15:55:02] <140573103462336> lpb    |     cache size : 8192 KB
[15.02.2017 15:55:02] <140573103462336> lpb    |     physical id        : 0
[15.02.2017 15:55:02] <140573103462336> lpb    |     siblings   : 8
[15.02.2017 15:55:02] <140573103462336> lpb    |     core id            : 1
[15.02.2017 15:55:02] <140573103462336> lpb    |     cpu cores  : 4
[15.02.2017 15:55:02] <140573103462336> lpb    |     apicid             : 2
[15.02.2017 15:55:02] <140573103462336> lpb    |     initial apicid     : 2
[15.02.2017 15:55:02] <140573103462336> lpb    |     fpu                : yes
[15.02.2017 15:55:02] <140573103462336> lpb    |     fpu_exception      : yes
[15.02.2017 15:55:02] <140573103462336> lpb    |     cpuid level        : 13
[15.02.2017 15:55:02] <140573103462336> lpb    |     wp         : yes
[15.02.2017 15:55:02] <140573103462336> lpb    |     flags              : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good xtopology nonstop_tsc aperfmperf cpuid_faulting pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm arat epb pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase bmi1 hle avx2 smep bmi2 erms invpcid rtm xsaveopt
[15.02.2017 15:55:02] <140573103462336> lpb    |     bogomips   : 7000.68
[15.02.2017 15:55:02] <140573103462336> lpb    |     clflush size       : 64
[15.02.2017 15:55:02] <140573103462336> lpb    |     cache_alignment    : 64
[15.02.2017 15:55:02] <140573103462336> lpb    |     address sizes      : 39 bits physical, 48 bits virtual
[15.02.2017 15:55:02] <140573103462336> lpb    |     power management:
[15.02.2017 15:55:02] <140573103462336> lpb    |   meminfo
[15.02.2017 15:55:02] <140573103462336> lpb    |     MemTotal:        4194304 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     MemFree:         3312392 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Cached:           344420 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Buffers:               0 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Active:           394096 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Inactive:         460864 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Active(anon):     339100 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Inactive(anon):   242304 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Active(file):      54996 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Inactive(file):   218560 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Unevictable:           0 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Mlocked:               0 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     SwapTotal:       4194304 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     SwapFree:        4194304 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Dirty:                28 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Writeback:             0 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     AnonPages:        581404 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Shmem:             70864 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     Slab:              26940 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     SReclaimable:      10544 kB
[15.02.2017 15:55:02] <140573103462336> lpb    |     SUnreclaim:        16396 kB
[15.02.2017 15:55:02] <140573103462336> lpb    | }
[15.02.2017 15:55:02] <140573103462336> lpbsvc | Main thread has started.
[15.02.2017 15:55:02] <140573103462336> lpbsvc | Starting server.
[15.02.2017 15:55:02] <140573103462336>        |   Loading upgrade script '/usr/share/veeam/lpb_upgrade_scheme.sql'.
[15.02.2017 15:55:02] <140573103462336> lpbcore|   SQL user version: 5.
[15.02.2017 15:55:02] <140573103462336> lpbcore|   Cleaning orphaned sessions.
[15.02.2017 15:55:02] <140573067028224>        | Thread started. Thread id: 140573067028224, parent id: 140573103462336, role: VRPC server thread
[15.02.2017 15:55:02] <140573067028224> net    | Veeam RPC server started.
[15.02.2017 15:55:02] <140573067028224> net    | Selected vRPC port: '3500'.
[15.02.2017 15:55:02] <140573067028224> net    | Listening vRPC port '3500'.
[15.02.2017 15:55:02] <140573103462336> lpbsvc | Server started on port [3500].
Any help is appreciated.

-Eric
nielsengelen
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Full Name: Niels Engelen
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[MERGED] Re: Ubuntu issue

Post by nielsengelen »

Can you post the output of dmesg -T?
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PTide
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[MERGED] Re: Ubuntu issue

Post by PTide »

Hi,

Please contact our support team so they can take a closer look at your setup and find the root cause of the faliure. Once you do please post your case ID.

Thank you
tcimunn
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[MERGED] Failed to connect to the port [127.0.0.1:3500]

Post by tcimunn »

I am running into repeated problems trying to install the agent on CentOS 6.8. I get in installed without issue but can't seem to get beyond the install.

If I run veeamconfig ui or anything I run into
Error: Failed to connect to the port [127.0.0.1:3500]

If veeamagent is supposed to be started, it isn't and a reboot doesn't do anything good.

I've done uninstalls, cleanup and reinstalls and same result.

What am I missing? Have reviewed docs and forum and I don't think I've got anything odd in the mix.

Any help would be greatly appreciated.
nielsengelen
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[MERGED] Failed to connect to the port [127.0.0.1:3500]

Post by nielsengelen »

Can you see if you can start the service manually via /etc/init.d/veeamservice start ?

There is also more advice in post221298.html however if nothing works please feel free to contact our support and leave the ID here for future references.
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