backup of a laptop with multiple disks

[sl0n]

Hi,

I'm having a laptop with to disks:

/dev/sda - SATA SSD, windows installed
/dev/sdb - M.2 SSD, Ubuntu installed, veeam agent runs here

So, I use "Entire machine (recommended)" backup, it runs fine, no visible issues and backups are successful.

Now I try to do "volume restore" and boot from recovery image. I point the recovery tool to the latest backup and I see that the backup doesn't contain some partiotions for /dev/sdb.

Case # 02047474

[PTide]

Hi,

What's the partitioning schema of /dev/sdb? Please provide lsblk -a and df -ah outputs.

Thanks

[sl0n]

Hi,

What's the partitioning schema of /dev/sdb? Please provide lsblk -a and df -ah outputs.

Thanks

Here it is (will add "df -ah" later on):

Code: Select all

# sfdisk -l /dev/sdb

Device     Boot     Start       End   Sectors   Size Id Type
/dev/sdb1  *         2048    308688    306641 149,7M 83 Linux
/dev/sdb2          311294 209403904 209092611  99,7G  f W95 Ext'd (LBA)
/dev/sdb3       209405952 500117503 290711552 138,6G 83 Linux
/dev/sdb5          311296 209403904 209092609  99,7G 83 Linux

# lsblk /dev/sdb
NAME           MAJ:MIN RM   SIZE RO TYPE  MOUNTPOINT
sdb              8:16   0 238,5G  0 disk
├─sdb1           8:17   0 149,7M  0 part  /boot
├─sdb3           8:19   0 138,6G  0 part
└─sdb5           8:21   0  99,7G  0 part
  └─sdb5_crypt 252:0    0  99,7G  0 crypt /

So, I'm missing the following partitions to restore:

sdb (boot)
sdb1
sdb3

Here is a screenshot of what I see, when trying to restore - https://goo.gl/photos/a2NYa2B3RgVKgZ5S6

[PTide]

Apparently dm-0 that is shown on the screenshot is sdb5, which, I believe, is your cryptodevice. Could you provide ls -l /dev/mapper/* please? Concerning missing partitions in the backup - that is to be investigated by our support team, so please upload logs to the FTP. To obtain logs please use 'M' key from the main screen and choose "Export Logs".

By the way - can you see the missing partitions in main UI if you select "Volume backup" mode?

Thank you

[sl0n]

Apparently dm-0 that is shown on the screenshot is sdb5, which, I believe, is your cryptodevice. Could you provide ls -l /dev/mapper/* please? Concerning missing partitions in the backup - that is to be investigated by our support team, so please upload logs to the FTP. To obtain logs please use 'M' key from the main screen and choose "Export Logs".

By the way - can you see the missing partitions in main UI if you select "Volume backup" mode?

Thank you

Code: Select all

# ls -l /dev/mapper/*
crw------- 1 root root 10, 236 jan 23 22:29 /dev/mapper/control
lrwxrwxrwx 1 root root       7 jan 24 08:52 /dev/mapper/sdb5_crypt -> ../dm-0

I'm also missing partitions in the main UI. If I click "R" to restore, it mounts as follows:

Code: Select all

/dev/loop0                              99G   43G   52G  46% /mnt/backup
/dev/loop1                            1000M  309M  692M  31% /mnt/backup/sda1
/dev/loop2                             256M   26M  231M  10% /mnt/backup/sda2
/dev/loop4                             111G   64G   47G  58% /mnt/backup/sda4

[PTide]

The logs have been submitted to our development team for investigation. Please keep working with support team as they might need additional info from you.

Thank you.